KAY Jewelers — Local services in Frazer Township

Went in to get one of my hoops clasp fixed and prior to coming in I spoke with Jamie on the phone and she reassured it could get fixed no problem so I went in and was greeted by Terri along with Jamie both wonderfully pleasant women they were extremely helpful with assisting me in picking out a necklace I completely had no intention on buying and no I wasn’t persuaded which is why I think I bought lol they also informed me about the lifetime protection plan super great experience i love shopping at...

I had purchased a tungsten carbide wedding ring and after I lost weight for the wedding it not longer fit. Since these rings can't be re-sized and it was well past the 90 day return policy I thought that I was going to have to eat the cost. After talking with there district manager they worked a deal with the vendor and I was able to get the correct sized ring without any...

I can't say enough good things about the staff here. Making a decision on a piece of jewelry isn't easy. They were patient, mindful of our budget and super helpful. This is what good customer support looks like. They went above and beyond to ensure we were happy with our purchase. My ring came in well before the expected date! I will always come back here for...