Charlotte Russe — Local services in Fredericksburg

I'm actually between a three and a four for this store. I will edit after the holidays. The store was so crowded with merchandise that it was hard to move about. Even entering the day I went had racks. Also customers were not as friendly shopping and would pick up a folded shirt and then put it down unfolded. Made the tables of folded shirts hard for the employees to keep up with. Lines moved and employees were doing what they could. It was hard to find sizes and the quality of items is a mix, price ranges a mix but mostly super affordable with sales going on regularly. It's in the mall so you have...

Typically positive experience. This is fast fashion, so clothing is cheap but not incredibly durable. That being said I've found several nice pieces there. Unfortunately my most recent experience made me leave the store without any items. The staff were so inattentive that even though I waited by the register for several minutes, they never would come to check out. I asked for assistance, and they acted like they did not hear me. Not sure what was going on, as I have purchases things many times at this store and had only good...

Was told when buying an item I could not try it on because dressing rooms were closed because of covid restrictions. So I bought two sizes with the understanding I could return the item that does not fit and receive a refund. When returning item they said I could only return it for store credit. They would not give me back credit on the credit card I had used. This is very unsatisfactory customer service since I was not told this...