GameStop — Local services in Fredericksburg

Online shopping is more efficient, but going to a GOOD retail store is an experience that cannot be replicated online. This GameStop IS an experience thanks to the leadership present there. The managers Chip and Brenden are PHENOMENAL workers.

Retail workers endure so much abuse; it is a shame that this is as common as it is. I have seen these two handle the most unpleasant/mean spirited customers with grace. These managers are brilliant, strong, compassionate, and inspiring individuals; visiting this store is an experience I look forward to.

These two managers have immense product knowledge and will investigate what they do not know. Want to play a new video game, but not sure of where to start? Ask these employees! They will listen to your preferences and present a variety of potential candidates for you to bring home!

These employees are the gold standard and I only hope that GameStop recognizes their value and compensates them accordingly. Carl D Silver's GameStop WILL take care of you and your gaming needs.

Just remember, retail workers have it hard, REMEMBER TO DO THE SURVEY ON THE RECEIPTS and take care of them too! These surveys help retail...

New review, updated based on recent experiences: I would've ordered online for shipping if I knew my item was going to be cancelled. And now the item is sold out. Y'all aren't very good at customer service.

Additionally, I was in there a few months ago and employees were talking poorly about a customer who was still in the store shopping! I wasn't going to say anything because it felt petty, but now everyone should know how far this location has fallen. It's not the same. Some of the newer people here are actual jerks.

Old Review, from when they were better: Long time employees, Chip and Brenden, continue to impress me. There used to be another crew here before them, who I really enjoyed, but these two keep me coming back. This location is out of my way, and I could easily order off Amazon, but these two have been super welcoming, insightful, and overall are fun to talk with. They'll truly take care of you and all your gaming needs, plus there are lots of cool collectibles at...

Went here and bought a ps4 pro for a Christmas gift on November 13th, gave the gift for Christmas was only used twice before it started staying software update issue, got my receipt to go exchange it and was told i declined the warranty for it. Funny cuz i was never offered a warranty for it cuz if i was i would have purches it and i now have a completely useless ps4 pro that they will not exchange for me cause i didnt buy it in the time frame they allow for Christmas gifts, so be aware only buy gifts for Christmas from 11-19 till 12-24 to be considered for the Christmas gift extended exchange period. Thankw for wasting 210$ of my hard earned...