ALDO — Local services in Freehold Township

Ridiculous customer service as a corporation you're trying to tell me that I cannot return my product that is unworn at another location. The store manager Shanice refused to give me my refund after I didn't have my credit card because she called her district manager who was apparently off of work who she couldn't contact again to get my return approved she told me that the district manager refused my return because of the dollar amount it was only $300. This is the worst experience and the most terrible customer service I have experienced it states on the receipt the refund is guaranteed within 60 days it doesn't say anything about the dollar amount it doesn't say anything about the location to return...

The worst store and management. Purchased pair of shoes from them, came to make a return because shoes were uncomfortable once I tried them on at home (when came to return, they told me that they don’t have money in the register (I paid with cash) so they refused to make a refund. Later on I when I came there without box, because it got dirty, they refused to make a refund again. This store is the biggest WASTE OF MONEY AND TIME!!!! Store is not making enough money to pay you back for...

By far the worst customer service I’ve received in a while. I asked if the items I was interested in purchasing was on sale as they had sale signs all over the store and online. I asked 2 different employees and both of their response was “I don’t know”. Mind you not one of the girls working there were welcoming or friendly. needless to say, I put the items back and left the store....went to another shoe/accessories store and purchase very...