SEPHORA — Local services in Freehold Township

Sephora store In nj this is the only one I love , Menlo Park Mall one is the worst one，two time already a white girl should a manager rude to me ,and willow book mall one is not good also ,one time a black girl cut line ,a Sephora employees ,is a black girl walking this way then I told her ,but she didn’t help ,just tell the cashier check me and the one who cat line in same time ，i free very rude and unhelpful ，she should tell the one who cat line go to the right way for check out ，not with me together ，because still have another people stay on line for check 。short hill mall everything still ok ， this Sephora in freehold mall is the best service one since I came from NY 4years ago ，5years ago I am new from China ，because of ny Sephora let me feels I am a Asian didn’t get rude ，so I became a member ，and went Sephora twice a week ，I love them ，many stories give me good face and nicely talk 。 so in my mind Sephora is a good company 。and keep loving Sephora ，telling many friends 。 so freehold location is nicest is NJ I had 。and the last time helping me the girl was very nice to me ，let me feel like I am back to NY Sephora 。I don’t know her name ，she's not white not black not ，but I think u guys know who helps me to return ，$600+products and bought them again ,and extra more $1000+ products 3days ago ，for a owner who don’t want to helps customers to price match take a20% off for my old products and extra more 1000$+ products business ，so they didn’t do 20% off for me ，so I didn’t buy another 1k more products ，and let me feels like u look down on me and rude . But I am very happy last time the girl nicely face to me ，let me feel s u didn’t look down on Asian ， thank you...

I’m very disappointed with how I was treated by the employees in this Sephora. I shop at sephora very often until what happened last night. I walked into the store with a smile on my face and I had an employee tell me it was closing in 8 minutes and she had a disgusting attitude, but I understood that it was late and she probably wanted to leave. I said “Okay, thank you!” Then, I didn’t even take 2 more steps and I had another employee telling me “By the way this store is closing in 7 minutes” I thought it was getting excessive and then right as she finished talking the manager tells me “This store is closing in 7 minutes just so you know” like I didn’t hear the other 2 say the same thing. They were all extremely rude and had such an attitude so I immediately walked out and went into Ulta that was closing in 4 minutes and I was greeted by an employee with a smile on her face it was very refreshing. I will be shopping at Ulta from now on, how employees treat their clients really does matter. There is absolutely no need to be so rude to someone who did absolutely nothing wrong. I have never left a negative review in my life until now because it was just so mind-blowing how I was treated in there. Learn to treat your customers with kindness...

Was in the store today browsing when I was approached by someone nice asking if I needed anything. I said no thanks I’m just browsing. Normally I buy all my makeup online because I just order the same things. Today I went in hesitant because of the over bearing feeling I normally get when I walk in to Sephora. Welp I was right.. minutes after, I was approached by another lady, then that same lady that greeted me when I walked in, and then by a new person. 3 people!! I responded politely to all 3. What put me over the edge was the FOURTH person to come up to me after asking me if I needed anything and my response was the same as to all the other girls ‘no thanks I’m just looking’. She stared at me confused and was asking me questions. All I wanted to do was shop!!! If I needed help I would find someone. I put my stuff down that I had every intention on buying and just ordered from Nordstrom. Never again! My gut feeling was right. Please learn customer service, being on top of someone who politely declined assistance (not once but 4 times) makes them very...