Super Stereo — Local services in Fresno

Terrible customer Service Susana in specific gets very angry and tries to defend her technicians about every little thing as if they are perfect. They left my rear door panel’s all loose and it doesn’t clip back at all. In addition they wired my door lights wrong, They now all only turn on if i turn my dome lights are on, if they are turned off they don’t turn on at all. Previously They were not like this, I have proof as well. Overall Terrible experience, I don’t recommend this place, they left the rear door lights dim as well, not the same as how i originally brought it in, and i have proof. Everything was a mess , from the customer service to the work , and the results. Additionally, I wasn’t able to fully check my truck since it was daytime i couldn’t fully tell if the lights worked well in person until i got home and it became dark (around 8pm). In addition i was already annoyed with these people and had just wanted to take my truck home since what should have been a 1 day job lasted three entire days at their shop, having to deal with their mess. With little communication and terrible technicians going back and forth trying to blame me for something they should have diagnosed and explained before telling me the truck was ready to pick up in the beginning. They also tried to blame me that the truck was taking up space and they didn’t have time to work on it because they had other cars there, this is their problem and should have figured it out before taking my truck in. Highly dissatisfied , these guys are very...

super unprofessional the owner lady was yelling at me as soon as i called asking if they can look at my stereo once more because it sounded blown after they gave me it back when i had taken it without blown speakers everything worked perfectly fine she said in these words right after i paid " one of the speakers sounds blown on the right side" and when i got in and tested them it was my left speakers blown all the way out rattling at every noise and my speakers were perfectly fine like i said. and on top of it all she was tryna make me pay extra because her husband needed to go on his lunch im not sure how any of them are related but she was trying to charge me for his lunch and i had to tell them you told me it would be done before 3 mind you i got there at 12 and it wasnt done till about 4. and she keeps trying to make her customers seem stupid and act like they dont know what they are talking about and like i said i wasnt satisfied i called back 10 mins after leaving and you charged 75$ extra for who knows what my review is very much fair with the way the old lady acted towards me and my significant other overall the entire experience was super ghetto their store is gross with pills laying on their shelves and trash tucked in their fake bushes in their waiting room i wouldnt waste my time with these ghetto unprofessionally behaved people...

This place is the BEST!!

2020 Honda Accord Hybrid... the "premium sound" is less than premium so I purchased woofer and amp from another shop and they turned out to be complete hacks and messed up the installation. I wrote up the problem on Yelp and sent request to several shops via email requesting quotes to fix the installation. Out of the 4 shops, 1 never responded, 1 wanted too much money and 2 of them declined because they were backed up ... but they both referred me to Susan at Super stereo.

I brought it to Super Stereo and her tech diagnosed the problem in like 30 second and fixed everything. My car sounds AMAZING. Susan and her staff know their stuff when it comes to auto sound, especially newer vehicles, Mercedes Lexus etc.. Super nice people, accommodating and even cut me a break on some of the pricing. I really appreciate all the work you did on my car!! I 100% Definitely recommend this stereo shop to all, especially if you have a newer car with on board computer. You really need techs who know what their doing on newer cars these days. Super...