Curl Revolution Salon — Local services in Frisco

I want to give my honest review & I hope anyone getting services done by this man really takes time to do research and pays attention to the details of things he says & does.

So from the beginning of my experience, I was looking for someone to color my hair. My long term stylist has stopped doing coloring due to her thyroid having issues. I have 3c curly hair so I wanted to find someone who specializes in that. I had found Valdeh thru a Google search. I had reached out to book a quick appointment with him to have my hair done for an event we are attending this weekend. When you reach out he sends an assessment. He wants you to fill out all the details send pics and what is the look you’re desiring & then gives his recommendations.

Now when you ask for pricing he gives only an estimate. My recommendations were going to cost between $395-$795. Mind you, this is because each service performed by him is individually charged. Nothing performed includes another. For example: if you get a color, style is not included. You pay separate fees for each and every service. In my case what I had wanted was color, highlights, style. What had settled on in person was: color, cut, style. When I had come into the store, I had basically a fro. I never like to wear my hair curly for that reason. I never knew how to style it without the frizzy look. I was told that my hair was too damaged from heat to be able to be bleached for highlights & in order to lose the fro look I would need to cut some hair so my hair would have room to move around freely and not be so clumped together in the back.

So he begins the service after doing his in person recommendations. I agreed on the services not knowing what was to come.

I left his shop with a smaller fro, extremely dry hair, uneven coloring from the roots to my ends, not even the color I had wanted & the worst part, the worst cut I have ever experienced. We also purchased his product recommendations to maintain the hair. (K18 kit, AG recoil, & WOW popgloss) all for $954.02. He had intentionally chose to max out on his estimate of costs. We had ended up donating to his girlfriend’s gofund me $200. So total was almost $1200 to walk out feeling worse than I had walked in. While visiting my family I they were in disbelief that we had paid that much for my hair.

The very next day I had to get my hair deep conditioned again, straightened, & cut again because he cut my hair so unevenly. Which my hairstylist includes all 3 services into 1 & my fee was $140. When looking at my hair she was also appalled at how dry my hair was when walking in. Her & I have been working the last 7 years on my hair health & growth. She started to see that the areas on my hair that were cut were very uneven & he even gave me a bald spot in some areas. (I have the pictures she had taken for reference of his debulk cutting for those who need to SEE for yourself what he means when he says this. They will be attached below. The first 2 are my hair curly with the bald spots he created by cutting the hair that short & the other 3 are pictures of the cut straightened) when reaching out to him his excuse for cutting that much hair is because the style is to be worn curly and not straight. We had discussed that I will be occasionally wearing my hair straight.

I had reached out to him to express my unhappiness and he left me on read. It wasn’t until my mom had gotten the boards information & started texting him did he start responding to her.

He “covers” his tracks by keeping everything in text messaging. He provides a $25 refund for a charge discrepancy. His only solution is for you to revisit his salon so he can fix it. I can never go back to someone who has damaged my hair for them to do more damage. He’s overcharging for his services. The haircut alone was $300. He’s not a celebrity stylist. He is being reported to the board and other actions will be taken. If anyone else has had services done by him & had a similar experience, please reach out to the board also with a complaint. This...

DISAPPOINTING!!! I came in very excited for an evaluation to discuss my naturally hair. I was ready to ditch the extensions and embrace the curl! Curl Revolution was responsive via text prior to the visit. I prepared myself (as asked in the texts) by collecting photos of myself with prior hairstyles, as well as photos for inspiration of what curly style I was looking for. The consultation started well, but by the end, I was pretty turned off for several reasons. There were multiple topics discussed that had nothing to do with my hair or expectations, ie, other business ventures, personal life, relationships, and a charity he has set up for his girlfriend that could be donated to, etc. There were multiple comments that extensions aren’t offered - he doesn’t do them - and a very long explanation as to why (despite the fact that I was specifically there to find a style where I could get rid of my extensions). There was also an obvious attempt to upsell me on additional products and services during the consult like keratin treatments that could “only be found in salons”. I actually found the exact same treatment at Sephora. At the end of the consult, I was told that we went over on time, but he “wasn’t going to charge me for going over.” I found that to be a ridiculous statement because we ran over due to the random stories, sales pitches, and inserts that weren’t pertinent to the consult. I left and still had no idea what my expectations should be for my hair or what was possible, and not once was I asked about what I wanted from a style standpoint. I was never asked to see the pictures I had prepared illustrating what I was hoping for from a cut standpoint. I paid the $125 for the consult, but it was absolutely not worth it as it met none of my expectations. I did call the manager to discuss, and she was kind enough to call me back after talking with him and I was told he would reach out and call me to address my concerns, but I never received the follow up call. VERY...

Charged my wife twice the amount that was advertised. Said color and curl would take 2:30 hours when he kept her there 5 hours, 2 hours after closing and charged us for 300 minutes of treatment. We were shocked to see they charged us $910!!! I understand that stylist set their prices, but I can’t believe someone would charge a customer that much without a warning while talking into them staying longer without any additional treatment… total conman.

In response to your reply: Read carefully Valdeh Mar… you took advantage of my wife. period. You kept her at your salon 2 hours after closing, late into the night, knowing she was leaving town. Then charged her well over double the highest price advertised on your website WITHOUT clearly disclosing this to her prior to service. She was completely shocked when she saw the egregious amount charged to her AFTER services were already done. She was alone, after hours, late at night and SCARED! She didn’t know how to respond and just wanted to get out of there. She came home in tears, embarrassed and shaking feeling like a victim. My wife is the most beautiful and amazing women. Extremely kind hearted and she doesn’t need your “special curly hair treatment” to get my upmost admiration and love. This is her money, she can spend it how she wants. However, a customer must be afforded the opportunity to know the charges they will incur prior to services being rendered. You took advantage. Period. This review is to warn other potential customers/victims of your way of business (especially as you sit here and justify your actions…). Your website IS NOT CLEAR ON PRICING in the slightest… nearly every price says “and up”. $910 is well over DOUBLE the highest service offered on your website. You’re no different than a sleazy car mechanic that up charges...