Office Depot — Local services in Frisco

Walked in and was in a rush, the employee stopped me at the door and asked what I needed. My mother and I were the ONLY two present in the store. This is how the conversation went:

Me (in an obvious rush) a Cricut (which is a pretty well known art printer/cutter that Office Depot has had for a long time) Employee, looking very confused: “what’s that?” Me: “it’s a printer specific for crafting, I can find it”.

I then try to walk past said employee, to which I am blocked similar to a “you shall not pass” situation. Clearly I was not going to get to actually walk around the store (which would’ve taken significantly less time) I am now being held hostage by this clueless employee while he interrogates me about the cricut. Asks me to pull up a photo on the internet (LITERALLY gave him the photo from the Office Depot website), and he remains utterly confused and says they don’t have it. He Asks for the reference number, I repeat it several times (pretty sure it was still wrong)…

He then uses his little headset (similar to J. Lo in that one wedding movie) to call to whomever was in the back. Clearly he was feeling incredibly powerful at this moment.

He waits a moment, I get visibly more annoyed, and a guy from the back shouts from across the store “AYYYYY YEAHHHHHH WE DONT HAVE THAT HERE”.

The employee then repeats “sorry ma’am, we don’t have that here” as if I hadn’t just heard the thunderous Zeus voice from the depths of the empty aisle-ways.

At this point it is feeling a little toolabyrinth-esc for me. I’m annoyed, my mother is afraid I’m about to lose it, and we both exit abruptly never to return to see tweedle-dee or tweedle-dum again.

Y’all just go somewhere...

I’ve thought about writing this review every time I leave the store and I’ve finally caved in. While the deals are great sometimes, this store is in bad shape. ANCIENT computer systems which make the checkout process take entirely too long. Internet is horribly slow so good luck using that if you need to look up anything. Just tried the apparently new pick up in store which holds your items in lockers..terrible first experience. My email should have had a QR code which it didn’t so we had to use a self-service computer they had set up nearby. It took 2 staff members 10+ mins to find my order (mind they had the order number and everything). I still couldn’t access my locker myself so the manager had to input all these codes to open it. Lastly, the store is so stuffy so be ready to sweat like a pig if you stay in there longer than 2 mins. All in all, this place needs...

This place doesn’t even deserve one star. This place is filled with clueless employees. We went in around 10am to get 8 papers printed in color. 8 PAGES. SINGLE SIDED. Not even on special paper. We were greeted by a curly headed woman who if you’ve ever seen step brothers looks like the female version of Dale Doback. We had things to do so came back SIX HOURS later. Still no printed pages. After these six hours of no papers printed we were greeted by the same woman who now not only looks like Dale Doback but has about same IQ. We were told to walk around and wait and after 25 more mins had passed we approached the counter to ask for an update and she proceeded to say “I called your name but you weren’t near by so we sent your name to the back of the line again. We then proceeded to place an online order with Fedex print and picked it up within 15 mins... beyond...