I had a wonderful experience here with jeweler Tom Koledi who offered me a fair and honest amount for my scrap gold. I had been to two other locations where the jewelers were condescending and patronizing, not to mention they significantly undervalued my items. Tom was nice, informative, patient and reasonable. I walked away satisfied with the transaction and eager to visit Dallas Gold & Silver Exchange again. This store is proof that trading jewelry doesnât have to be a stressful experience and there does not have to be a winner and a loser. Today I felt like all parties involved got what they...
   Read moreBrought in 2 gold chains and a rolex to sell the gentleman who looked at the rolex did not close the back right it appears to be cross threaded and not sitting flat and has a significant scratch and dent on the case back this watch was serviced last year by rolex and has sat in my safe since with no chance of it being damaged elsewhere, also i weighed the chains before taking them in there was a difference in 10 grams between the scale they used mine and the next shop that weighed them beware of this make sure you know the weight of your items before going in and inspect your watches before...
   Read moreLet me start by saying thisâŠ.Kind and Respectful, I cannot say enough about the team at the Gaylord Parkway location. I took a chance and was greeted with a delightful, welcoming experience. Sheilah W. is Superb, and Christian is Top-Notch; I had an excellent rapport from the moment she shook my hand hello and my hug farewell once everything was completed with all the paperwork. Christian took the time to explain and help me understand several misguided pieces of information. If you want to buy or sell jewelry, I highly recommend this location off Preston Road in Frisco. They are the...
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