Tanishq Jewelers - Dallas — Local services in Frisco

Giving the 2stars for Ms Falak only otherwise I would’ve given no stars! Disappointed with their employee named ‘Shiva’ and the other lady whose name I didn’t ask. Me and my friend went to buy gold earrings and nose pin, and also wanted to sell a gold chain. Shiva at first couldn’t tell us the exact price estimation for the gold chain so we asked to give us a price finally. Then she took us near the purity and weighing machine. While she was getting the rate of purity, she asked my friend to sign a paper. My friend asked that why the signature because she’s not selling it right now, she would like to know the price first. Then Shiva said that the signature is only for knowing the price and not for selling. After a while when we went to confirm our transaction, my friend only wanted to buy the nose pin from them and sell the gold chain, then shiva said that they would give no cash but only store credits which has to be used only today (ps the nose pin was little less than the price of the chain) so my friend said okay no problem, then she wouldn’t sell the gold chain and would buy the nose pin from her own money. They Shiva and this other employee started saying that they can’t return the gold chain to us, and it has already been sold to them. I was like what? How can I sell it to you when you didn’t even confirm with me and when my friend asked you clearly and you said no that time. Then I asked to talk to their supervisor or manager. That’s when Falak came in. She sat with us, listened to us and then returned the gold chain. But seriously didn’t expect this hassle at Tanishq. They should train their employees like Shiva better. This is not my 1st time at Tanishq, but 1st time that such thing happened. Whereas just last week, we bought another pair of earrings, which Renuka assisted us with, had no complaints with her, in fact we had a pleasant...

I recently visited Tanishq jewellers with my wife to purchase a bracelet and earrings, and we had an exceptional experience thanks to Renuka Rajpal. Her expertise and attentiveness made our shopping experience truly enjoyable. Renuka took the time to understand our preferences and budget, then presented us with a variety of options that perfectly matched our criteria. She was patient and knowledgeable, answering all our questions about the jewelry’s quality and craftsmanship. What impressed us most was Renuka’s ability to balance professionalism with a friendly, personable approach. She made us feel comfortable throughout the selection process and never pressured us to make a decision. Thanks to Renuka’s guidance, we found a beautiful bracelet and earrings that my wife absolutely loves. The quality of Tanishq’s jewelry is outstanding, and the customer service provided by Renuka was equally impressive. I highly recommend Tanishq jewellers, and if you visit, be sure to ask for Renuka Rajpal. Her dedication to customer satisfaction truly sets this...

I recently visited Tanishq and was incredibly impressed by the exceptional service provided by their staff, particularly Bobby Savitha. From the moment I stepped in, I was greeted warmly and made to feel welcome.

Bobby Savitha went above and beyond to assist me in finding the perfect piece of gold jewelry. Her extensive knowledge of the products was evident, as she patiently answered all my questions and provided valuable insights into the various options available.

Not only was the service outstanding, but the quality of the products exceeded my expectations. The craftsmanship of the gold pieces showcased impeccable attention to detail, and I was delighted with the purchase I made.

Overall, my experience at Tanishq was nothing short of excellent. I highly recommend this establishment to anyone in search of high-quality gold jewelry and exceptional customer service. Thank you, Bobby Savitha, for making my visit memorable and enjoyable. We truly thank you for all...