Elegant jewelers — Local services in Fruit Cove

I want purchase anything from this place ever again I was told two different ffstories from the sales person malik he told me if I wasn't satisfied with the merchandise that I could exchange it so I brought it back with in 30 days and maliktold me he couldnt do anything with it and so he lied to me from the beginning that's very poor customer service all customers are the business pay check and also the merchandise I bought for $997 dollars was only appraised at 450 dollars I sure did get ripped off be careful what you buy there because they will lie just too well u something so I will now shop at zales or...

Great customer service. reasonably priced & Will work with you. Edit to update: 3 diamonds fell out within 12hrs, they replaced them but could clearly tell which ones had fallen out & was told the others were secured so no more would fall out. Its now 1 week later & 2 more have fallen out. I also bought a nugget ring a few months back that I've had no problems with. Moving forward, I wont buy diamond rings or anything that could possibly require repair from this store. Still Great customer service, just not...

I purchased a wedding ring which includes the engagement ring. First off the ring was beautiful, until they sized it lop sided. Then a diamond was gone. When I got the ring back. Then it broke had to take it back for them to fix it. The Manager tried to keep part of my set, claiming that I only gave him one ring when my husband clearly gave him 2. Once he sees we are upset he finds it on the floor. Where he was standing the whole time. They totally damage my set its uneven and it not mended back...