Pandora Jewelry — Local services in Fruit Cove

January 9 at 4 PM I dropped my jewelry off. I was told that it was going to be ready in three hours and the young lady Julia who was very helpful. Told me to come tomorrow morning to pick it up because they close at eight and I knew I wouldn’t have came back in time to pick up the jewelry so I come Back the next day Jan 10 at 12 o’clock and the manager was snarky and said that’s why we call you to let you know it’s ready cause we have 400 units to clean, so is my cleaning not important? and I’m totally upset because I was told to come back in the morning because they’ll have it done and To the associates believe they’re both Hispanic one was a manager and the other was a manger they weren’t very helpful and they said it’ll take another hour or two .. it’s not even busy in that store for them to clean it right there which is totally unacceptable and I will never come back here because of that. It absolutely makes no sense so now I have to find another Pandora to clean my jewelry. Sales associate name is Alessandra I don’t remember...

The staff was friendly. I brought a Pandora charm in to see if they could repair it. I explained the sedimental feeling I have for this specific charm ( first Pandora charm bought by my husband.) They could not. They offered to sell me the exact same charm for $85 🙄🙄🙄.

We went to the kiosk in front of Pandora, they fixed...

I wouldn’t even give a star the store manger Lisa is very very rude to be a leader and someone that her team is supposed to look up to I will never go back to this store she made Mother’s Day sad for me after i spent over 600 dollars in store I had to call customers...