Anytime Fitness — Local services in Gainesville

I am so disappointed in the way my account was handled. I have been trying to cancel my membership since October 2018. I explained to the manager that I am no longer in that area and will not be able to come to the gym. I do not have a utility bill in my name to show as proof therefore I was told I had to continue to pay the monthly fee until my membership ran out. I have complied and made the monthly payments which have totaled $462.00, although I am not using the facility. I noticed a $19.99 fee was charged by Anytime Fitness on the 1st of this month July, 2019. I called to ask what the fee was and I was told it is a once per year membership dues fee. I explained (again) that I am trying to cancel my membership therefore I do not feel I should have to pay the $19.99 fee that is charged for the upcoming year so now I am paying $481.99. I was told there was nothing they could do to help me besides wait to cancel my membership. She then explained i must sign the cancellation by August 1st, 2019. I then asked since today is July 2, 2019 may I sign the cancellation today since there is a 30 day cancellation notice policy? She stated no, but you MUST sign your cancellation request by August 1st 2019. She finally told me I could come in and sign my cancellation prior to August 1st, 2019 but she would have to hold it until the 1st. I just really feel that this is a poor example of customer service. I will be sure to make all of my friends and aquaintances...

4.5-Star Review for Gym #55 – Gainesville, Texas: A Lively Stop on My Fitness Journey! Gym #55 in Gainesville, Texas, marks another vibrant stop on my fitness journey from Sacramento to Texas! This gym may be on the smaller side, but it’s bursting with energy and clearly a local favorite. I focused on cardio today, enjoying a solid hour on the treadmill, and the gym’s lively atmosphere kept me motivated the entire time. This place is packed with features: tanning beds, showers, and a welcoming vibe that draws a steady crowd. I understand it shares the same owner as the stellar Pilot Point gym (#54). The popularity here speaks for itself—even after a couple of hours, the gym was buzzing with enthusiastic members, so they’re definitely doing something right! While I’m giving Gym #55 a strong 4.5 stars, there’s a little room for improvement to reach that perfect 5. Some surfaces could use a bit more attention to stay squeaky clean, and a few wipe dispensers needed refilling during my visit. I’d also love to see paper towels in the showers and restrooms for members to help keep things tidy. These are small tweaks, though, and they didn’t dim the gym’s appeal or stop the locals from flocking here. If you’re in Gainesville, Gym #55 is a great spot to get your workout in. It’s popular, well-loved, and has a community feel that makes it special. With a touch more sparkle on the surfaces, this gym could easily shine...

This place was okay when working out on the normal, but if you need any changes made to your membership it's impossible. The owner keeps referring me to the manager and the manager refers me to the owner, it's an endless loop. My membership has been cancelled for 2 months and now they sent me a letter saying I owe them 2 months worth and a late fee...no thanks, my membership has been cancelled for 2 months, if they forgot to change it in the system that's their bill not mine. Wouldn't recommend, the whole process of cancellation of my membership has lasted 5 months and still no solution apparently, no I'm not joking. It's added a stress to my life that I simple don't need or have time for. Think about other gym options before signing up for this one. The gym owner continues to tell me I'm rude to her over phone calls and text, I don't think I've ever been rude in my entire life...my friends are astonished this lady is saying all these things about me being rude because this is crazy. I am thinking about contacting corporate about this issue and maybe even the better...