GT Smoke Shop — Local services in Gainesville

Got a Orion bar from there just walking out of the door I go to try it and I mind you I am not a virgin when it comes to Vapes but this one is horrible something is either wrong with the batch flavor so I turned back around and go inside and tell the cashier about how horrible this tastes and I literally just bought it I did not approach same guy that sold it to me because he was busy with another customer so as I explained the issue with the vape who starts to draw Puffs off of it it says that is fine but it's clearly not because another customer came in behind me complaining about the similar brand customer service was not great at all he was extremely rude and says he's not supposed to but he'll switch it out hands me the same exactly same flavor same batch number and he got really rude to me when I stated that you know there's something obviously wrong with this batch number flavor so I want another flavor and if I have to pay for it it's fine but obviously I shouldn't have to because of the product is default he goes on to have an attitude and say well where do you see a batch number I don't see a batch number on any of the boxes knowing that every tobacco product has a batch number and I pointed it out so he decides to go over to the same flavor and find a different batch number to give me which okay but I really didn't want that flavor considering I had already had a screwed-up vape with that nasty burnt taste cashier still proceeded to argue with me so I just took the screwed up same flavor and left and tried the same flavor but it did have different batch number obviously the flavor is still tasting like burnt charcoal when I was supposed to be tasting lovely banana cake would not suggest going there to buy a vape horrible customer service an if the product is default more than likely you're not going to get an extange Without having to...

I had a minor issue today with a product I bought 2 days prior, and without getting into excessive detail, I; due to both frustration with the circumstances, and lack of nicotine, became somewhat hostile and impolite. The manager of the store remained calm and patient, and helped to remedy the situation, that honestly wasn't his fault. I have to commend his resolve in the matter, and will continue buying from there due to the respectable manner in which he handled my issues. Despite my frankly being undeserving of his understanding due to my behavior, he remained professional and went out of his way to ensure great customer service. That's all I need to know to keep...

I had called the store to see if they carried the products that I like to use. The sales associate was so nice and helpful and answered all of my questions. Went to the store yesterday to get said items and I was amazed by how everything was arranged and very neatly organized. The store was so sparkling clean. The sales associate was so informative about the items that I wanted. He was so respectful and kind not only to me but to his other customers as well. I definitely will be going back to this store just because of the excellent customer service and variety...