
First off I’d like to say that I’ve been going here since Nautilus first opened this location. The staff is super friendly and helpful and they keep the place in pretty good shape.
That being said… the gym itself does have a lot of problems. And if they fixed them this place could be 100x better.
When I first went to get my membership (from a staff member who is no longer there) I was persuaded into getting the most expensive membership with a bunch of promises. The notable ones being new equipment and a sauna. I’ve been here since the beginning and it looks like we are never getting the sauna. They have brought in “new” equipment, but nothing too great.
I can only come after hours because of work and they always lock the back room with all the mirrors. I’ve asked staff why they lock it and they say they have to. I am paying top price for this gym, I should have access yet I don’t.
This is a big one. Dumbbells that DON’T match. All of the dumbbells are different brands and they don’t weigh the same. Like the 90’s for instance. They don’t weigh the same at all. They need to fix this immediately. It’s dangerous for the person lifting them. I can’t even workout with the weight I need because of this issue. Also, there are about five hundred million 20 and 25 lbs dumbbells. Yet when you start getting to heavier weight there is only one set and like I said, half of those sets weight different. Get more heavy dumbbells and make them match for Christ sake. I don’t understand why we have more than one brand.
This is also a major one. ONLY 1 BENCH PRESS. It’s very frustrating when you go in ready to workout and there is a line to use the only bench press in the gym. There are a TON of people that go here. We need more ASAP. They have multiple weird machines that people hardly ever use but only one bench press that everyone uses. Not ideal at all.
There is not enough weight in the gym. You get someone on the leg press and a few guys squatting and there is not enough 45 lbs plates for other people. And then you have to scurry around looking for weight or just wait for them to finish. Also again, a lot differently branded 45 plates. Just stick to one brand and get rid of the rest.
With everything being said, it’s an okay gym. It needs work and truthfully I don’t know if they will ever fix it. I ask staff to fix these things every time I see them and they just kind of shrug and say it’s out of their control. It’s super frustrating. Whoever is in control could easily make this place the best gym in a 50 mile radius with just a few quick fixes. If they don’t fix these things soon I will be finding a new gym to call home and I imagine so will a lot of the other guys. They are getting tired of asking for necessary fixes and nothing being...
Read moreI have alot to say about the new location in gainesville, the staff is friendly, upbeat, honest, and definitely dedicated, you will not meet anyone else like Sylvia she has a drive and a passion for health, the girl rides her bike to work everyday like who does that besides me lol. The kids area is still a working progress but its a great start to entertain your little one and Maria is so sweet. So let's dive a little deeper the gym is well maintained there are a few tread mills that need a little attention like 2 or 3 but thats okay, I have not had any problem with any machine I know I've tried them all, let's just say I bring a group of dedicated women with me and the only complaint you may have is we get a little loud and we workout for 2 to 3hrs a night. So if your jelly its ok just come over and join us we don't bite lol, I know its scary joining a gym but if your scared its the best time to face your fear its also really quiet on Friday Saturday and Sunday I like to think its because all the ones there to check out the view come on all the other days! Anywhos once classes start up in January my group of ladies with definitely dedicated 3hrs of intense workout, but hey im just a single mom living my best life training my kids early to live a healthy life so if you see my kids sitting there being obedient watching there mom hit it just know they are of the appropriate age and well supervised by more then one mom while we are there. On the flip side I love that the gym is 24/7 access and I have already made it know the plumber should have put a water fountain in the back and that it sucks when you drank 5 glasses of water an you have to run to the bathroom every five mins makes it feel like an eternity to get there but hey you can't have everything your way unless you are the engineer that design the place what were they thinking? And one more thing if my run on sentence drive you crazy, I love haha its intentional meet too do so. Have a great day!!! Its just how I roll, we all have our flaws thats why we...
Read moreWas lied to about my monthly rate, was told there were no dues or anything like that, and that I could cancel my membership at any time. Monthly rate was 33% higher than what was agreed to, yearly dues came out after my first free month, and after wanting to cancel I was told I could keep paying the rate on which I didn’t agree to, go down to a $10 a month plan, or $99 for cancellation fee. After being told I would get an email for cancellation, I never got one. I went to the front desk to ask about when I would receive it and they told me it should’ve gone through but the truth is they didn’t want to admit that this wasn’t even a thing and I received a call from someone named Ashley and she informed me of all my options which I previously stated. I decided to go with the $10 a month plan but am yet to receive confirmation of that. So they’re probably going to keep taking the higher price that I never agreed to. Shady tactics and dodgy people. Would highly suggest you...
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