Restaurant Depot Express — Local services in Gainesville

Manager "Ortiz" is incredibly unprofessional and rude. Avoid this location if you can. As a day pass member, I understand all sales are final, which is why I simply asked to check a box of eggs for breakage. Instead of helping, the manager, Ortiz, raised his voice, told us we weren't allowed, and said his decision was final because he was "the boss." While we tried to explain our situation, he repeatedly interrupted us, asking if we wanted to buy the eggs—or even our whole cart—just to get us to leave. He was incredibly disrespectful and even lied about his name, saying his name is Juan Carlos only for a colleague to tell us the truth. This kind of behavior is unacceptable from any employee,...

I was very impressed immediately upon entering a clean facility and being welcome by two professional employees displaying sincerity in helping customers. Their positive attitudes the entire time I was inside the store confirmed my future return for needed items and sharing the store's information with others; great employees are reflections of management. Jamell Bell and Keisha Brown are truly appreciated for their professionalism, devotion and sincerity in what they do and the customers they serve. Kudos...

This is awesome! Been waiting to have something closer than Jax…… came back from being on the road working I was excited! Well stocked, clean and ppl seem to care. Jax store sucks, their attitude and customer service. I hope this one stays true to themselves. We spend lots of $$ at...