Carpetland USA Galesburg — Local services in Galesburg

Adrianna helped me choose the perfect carpet and the best pad for my home. Three men, Tim, Julian and Chris showed up at my house on Monday and got to work. They worked very efficiently and quickly. They had the process down to perfection. They were friendly and outgoing while doing the job they came to do. By the end of the first day, they had carpeted the biggest share of the house. I was amazed at how much they got done in the few hours they were in my home. Tim and Julian came back on Tuesday and after a few hours, they had finished the hall and living room and the two steps to the entry way, I asked a few questions and they did not hesitate to answer them. Carpetland could not have sent better men to install my carpet. I am really happy that I took advantage of the Labor Day Sale and finally got the carpet I had been wanting for 17 years. I know that in the future, if anyone asks me where to go to purchase carpet or any other floor covering, Carpetland is where I will tell them to go. On a scale of 1 - 10, I give Carpetland, Adrianna and the three installers a big 2-0. They are all a pleasure to do business with. I absolutely LOVE my new...

We went in to purchase carpet and the lady who waited on us was very flirty with my husband! With me being in sales before I know that you talk to the couple not to one or the other. During the time we were paying for our purchase the sales lady was asking way too many personal questions like were we live, the exact house on the street we live in, were we are moving too, did we buy the house, or do we own the house we live in now and when I gave her my number to call for delivery she tried to get my husbands number as well! VERY, VERY unprofessional! It took almost a month for our carpet to be delivered and the day of delivery they were not there the time they were supposed to be. We will NEVER purchase from carpetland again!

UPDATE: We still have NOT received our carpet! Waited for over an hour and they...

I will NEVER do business here again! NEVER! The one installation guy was sooo rude, the minute I opened the door to them! He was mad because I had 4 pieces of furniture that needed to be moved ( even tho the sale included free furniture moving!). I ended up moving it myself, except for a table that the other guy helped me with!). This behavior along with the phone calls continued during the installation!! The guy at Carpetland that waited on me, called me a liar on the phone!! Was to purchase 5 more rooms of flooring but there is no way!!! I was the CUSTOMER, who paid for your services, and only expected to have my family room carpeted that day! Instead, the day from hell!! Again, what did I do, to be...