Flair on 3rd — Local services in Geneva Township

Buyer beware: if you plan on gifting an item from this shop- the exchange/return policy is not “gifting-friendly.”

When buying a gift for a loved one as a birthday or Christmas gift, shop elsewhere because the gift recipient may be truly disappointed in the end. The shop’s 15 day return/exchange policy does not allow for time between purchasing the gift, gifting the item, and the recipient taking the time to go to the store. If you like to shop and plan your gifts with time, this is not the place for you.

This necklace was purchased by a family member just over two weeks prior to my birthday. I was gifted the necklace a week after my birthday. I loved it! Sadly, the first time I went to wear the necklace, it broke (by no fault of my own).

Two weeks later, after my children had gotten over colds, I went to the store to exchange the necklace. I had a picture of the receipt that my family member had sent me. Upon showing it to the employee, I was told that too much time has passed. She proceeded to insinuate that I wore the necklace throughout the time since the date of the receipt and as such, it broke from wear or by some other fault of my own.

I am disappointed to...

Worst boutique shopping experience I have ever had. I took one picture of a pair of earrings to send to my aunt who was at an ice cream parlor next store with my younger cousins and was told that I cannot take photos. Completely fine, no big deal. However, I was followed around the rest of my time in the store as I guess it was suspected I would take more photos, which I did not. It made me feel extremely uncomfortable and turned me away from purchases I would have made otherwise. As I was texting my boyfriend to pick me up as I wanted to leave the entire town of geneva so badly at this point, the rude worker started talking about me to the cashier in front of me and my grandmother (it was her birthday) saying I was taking more photos, which I did not. If they had cameras, which I’m assuming such a poorly run place would have such a thing, you would find evidence of me texting and not taking photos of their overpriced tacky clothing. I will never be returning to this terrible store and I plan to tell everyone I know about...

The thing that brought me into Flair on 3rd was the sign on the street that said, "stroller friendly!" I love downtown Geneva but I don't love that most stores are not made for strollers. Even though I didn't have my kids with me on that particular day, I decided to check out the one store actively courting moms like me with young children.

I'm so glad I stopped in! Flair on 3rd has become my go-to destination for chic but affordable accessories and jewelry for me and clothing for my daughter. I bought a chunky knit winter hat here for just $10 and I've worn it nearly every day of this terrible winter.

Everyone working here, especially the owner, is incredibly friendly. This is an awesome shop and such an asset to Geneva's...