KAY Outlet — Local services in Gilroy

I had an absolutely amazing experience at Kay Jewelers in the Gilroy Outlets thanks to Juan and Trisha! From the moment I walked in, they were incredibly helpful, patient, and attentive. Their customer service was truly top-notch — they took their time with me, answered all my questions, and made sure I felt comfortable and confident in my purchase.

What really stood out was how they hustled to help me out when it counted. They went above and beyond to make sure everything went smoothly. You can tell they genuinely care about their customers, and that kind of service deserves recognition.

Juan and Trisha make a heck of a team — kind, professional, and just overall awesome. Thank you both for being YOU and for making my experience unforgettable. If you’re shopping for jewelry, this is the place...

This was my first experience at this store, and I was genuinely impressed. The customer service exceeded my expectations, creating a welcoming and enjoyable atmosphere. My son and I were greeted by Ashlynn, who not only demonstrated professionalism but also radiated positivity and warmth. Her assistance made our shopping experience seamless and truly memorable.

If you’re anywhere near the South Bay and in search of a Kay Jewelers location with outstanding service, look no further. This store goes above and beyond to make customers feel valued, and I would highly recommend...

Trisha at the Kay Outlet store - Gilroy is nothing short of exceptional. Her professionalism shines through in every interaction, making the entire experience seamless and enjoyable. Her kind demeanor instantly puts you at ease, creating a comfortable atmosphere that is truly unmatched. She goes above and beyond to ensure that you feel valued and understood, making you feel like a treasured customer. Without a doubt, Trisha sets the standard for exceptional service in the jewelry industry. We will be back to purchase our wedding bands from...