Batteries Plus — Local services in Glen Ellyn

This was not a good experience. Made an appt for Saturday at 10 a.m. Got a phone call asking to change it until noon, not convenient but OK since they said it would take 5 min to fix the battery in an otherwise fine Iphone. Got there at noon and they said it would be at least 45 min. The only guy who could fix it was at the register helping whoever walked in the door and the other two employees were in back. I asked if maybe one of them could come to the register since we were now pretty far behind in our day and we had the appt. Nice enough guy fixes the battery and brings it out, we pay and realize the home button no longer works. The fix-it guy can't get a new home button and try to repair it, we can't see or talk to the manager except during the middle of the business day Monday.

So: Entered store with 1 fully working phone with a battery that drained fast trying to avoid buying a new phone. After 8 phone calls and a couple of lost hours left store with damaged phone with a fake home button on the screen as a temp fix and more hours to come arguing with the manager. I can't suggest using...

I needed a new battery for my 2015 Hyundai Elantra, because of the surprised cold snap on January 27th or 28th, we experienced. I didn't want to take it to the dealership, which would have charged me $280 for my battery, and additional fee for Labor. So, my ex-husband suggested I call Batteries Plus. I called and explained my situation, then came into the store. Even though, Vince and Justin, knew I was coming to purchase a battery and have them install it, they still wanted to check if I even needed a new battery. (They were making sure, I was not going to make an unnecessary purchase, and I truly appreciate that customer service) Justin, checked my battery thoroughly before deciding if I needed a new battery. It was discovered that I needed one, I purchase the battery and Justin, installed it. He was so nice and patient. Thank you so much, Vince and Justin, for helping me and not taking advantage of me in $$, because I am woman.

Signed, Batteries Plus...

Got my batteries. If you go here, bring lube if you plan on getting rammed by the prices. . First and last time I shop there. They charged $8 bucks for a pack of 2 of the CR2025 batteries of Rayovac. I can get them at Walgreens; that's right WALGREENS, cheaper by 6 dollars, that includes this brand, Energizer and Duracell. I can see a 30% mark-up, but 250-450%, seriously! They also charged my colleague almost $28 dollars for some Asian brand battery NuOn 357 battery, which I think it is their house brand. That one is $6 dollars a 4 pack. My god, I thought Radio Shack was bad when they were around. This place will be the next to go once Amazon comes out with their on site stores. The one thing I will say is the staff was helpful, which is why I...