Oberweis ice cream, for me, is synonymous with value. When it comes to ice cream shops, Oberweis truly stands out as a place where you get more bang for your buck. Their generous servings are not only delicious but also an excellent value for the price you pay. If you're an ice cream enthusiast looking for a satisfying treat that won't break the bank, this is the place to be.
However, it's worth noting that the staff at Oberweis falls into the "moderately helpful" category. While they may not go above and beyond to make your experience exceptional, they do an adequate job of serving customers. A bit more friendliness and engagement from the staff would elevate the overall experience, but it doesn't take away from the main attraction—the ice cream.
In terms of ambiance, Oberweis leans toward a somewhat retro, if not slightly bland, atmosphere. The decor might not be as exciting or modern as some other ice cream shops, but it does have a certain nostalgic charm. It's reminiscent of the classic ice cream parlors of days gone by, which can be appealing to those who appreciate a touch of nostalgia with their sweet treat.
In conclusion, if you're primarily in search of fantastic ice cream without burning a hole in your wallet, Oberweis is a fantastic choice. While the staff's helpfulness and the atmosphere could use a bit of a boost, the value and flavor of their ice cream make it a go-to destination for a tasty,...
Read moreI went in to just get some sweet Oberweis ice cream and was meet with a very empty store. it is connected to a restaurant as well, and even the rest was completely empty. And not just from customers coming in but no employees around either. I had to actually call the store itself to have the employee, ironically named John Smith, so it was kind of sus that no one around and a gentleman named John Smith answering the phones. I'm sure it was ok, but this John Smith has a very big ego complex and started to just try and argue with me when I asked why their wasn't anyone to greet me, and obviously he was embarrassed, but that doesn't give you the reason to act like a child because you don't want to be there. If you don't like your job, quit John Smith. But other than being a completely empty store, the chocolate milk and ice cream are always great to enjoy. But, their products do not reflect the terrible service I received from this apparent manager. 3 out of 10 will not be going back to this particular...
Read moreI went out with my husband for an ice cream afternoon (6:20pm at Glen Ellyn Oberweis drivethru) and ended up receiving the worse treatment possible. A moody employee was annoyed by having more than one customer ordering in through the window and rushed us to make a decision. My husband ordered his choice of ice cream and when I was about to make mine this very rude Oberweis female employee told us “to have only one person talking to make her life a lot more easy”! I felt insulted and although I paid for our order I completely lost my desire for ice cream. I couldn’t believe what just happened! I threw the ice cream away! I could not trust it was clean to eat. Unsatisfied people should not be allowed to handle food and serve people. Glen Ellyn’ Oberweis deserves a better customer services. People must be aware of mistreatment and avoid being deliberately insulted. Let me make her life easier not stopping by that store ever again and make sure my friends will...
Read more