Dreisilker Electric Motors Inc — Local services in Glen Ellyn

Avoid this place at all costs. I've ordered parts through the CL location for years, great people. I ended up needing a part after 4pm and CL was closed so I called Glen Ellyn and ordered my part through them. Was quoted $219, and told it would show up in 2 days. Never got an email confirmation, receipt, or anything. 2 days later I got an alert from Chase saying I was charged $350. I called Dreisilker right away to square it away, and spoke to Ron or Roy. He did not try and help whatsover, just kept telling me he couldnt help me since I didnt have an order number, then told me I shouldnt have lost the receipt. Then proceeded to hang up on me after about 30 seconds of us going back and forth because he didnt want to deal with it and there was "nothing he could do". Guess I'll be driving to Glen Ellyn to get this...

Branden H., a Technical Support Representative in the Glen Ellyn repair shop, was a pleasure to deal with. He understood my motor issue and my desire to obtain a part ASAP so I could attempt to get it working… before having to go the more expensive, time consuming route of bringing it in for service. He located the part and shipped it to their closest branch for me to pick up, all while keeping me continually updated about his progress and activity. Because of his outstanding service we were able to get my customer back in business for a very reasonable cost and a tremendous time savings. Thanks Branden, and Sarah, also a Technical Support Representative, who took my...

We have taken a number of motors to Dreisilker for our clients. Some date from the 1940s and 1950s and Dreisilker has machined parts that are no longer commercially available. They do excellent work and maintain communication about the status of a repair all the way thru the process. Great people that do...