E&Co. Jewelers — Local services in Glendale

I purchased a gold rope. When I got home, I realized I didn’t really care for it so the next day within 24 hours I went to the store to return it. The worker informed me there is a no return policy and my receipt is stamped final purchase which I did not notice. Seeing I did not notice this and there are no signs in the store anywhere with this policy, I feel like it was a very sneaky move. I had them contact the owner/manager He was not willing to give me a refund, even though it was within 24 hours. Then stated for me to come in the next day so we can talk about it. He gave me a time frame that he would be there. I called between that time and he was not there. I called the next day and he was not there . If you buy any jewelry from the store, make sure you ask about the refund policy. I just purchased A charm from another store, they have a 10 day return policy, not like this place! I’ve never heard of a no return policy You’ve...

Aya is truly amazing, friendly and professional!!! Aya greeted my wife and I with a smile! Aya is very knowledgeable, caring and listens. We had an outstanding experience! I am a 28 year retied Air Force Veteran and also worked in the Retail and Hospitality Industry 15 years as a General Manager, and Aya treated us with superb customer service and true professionalism. I highly recommend everyone to ask for Aya for their jewelry purchases and information at E and Company Jewelers at Arrowhead Town Center Glendale AZ...

Best experience ever. Being of color typically not treated so welcoming or even acknowledged when we walk in, however, I was treated with respect. The sales woman was super nice and knowledgeable and has a no pressure approach. She treated me with dignity and I appreciate that. The owner was super nice too. They have some great pieces and not to mention great sales! I love my piece! I choose customer service over price and this definitely is my go to jewelry store for...