H&M — Local services in Glendale

This is one of those stores that has a pretty good concept but rather poor execution. The clothing is good fit all be it running a little on the small side the styles are... Well they aren't for everyone but they are reasonably well fitting. And the quality is hit or miss leaning more toward the miss side. If you're looking for trendy throw away pieces that you'll wear 3 times and toss that's what these were made for. If you're looking for staple pieces that you'll keep for years you probably ought to look elsewhere. This store in particular never seems to be understaffed but again there seems to be some misunderstanding in the execution. The racks are always disorganized and overly full (this is pretty consistent in all the H&M stores I've been to). In addition the changing rooms are always pretty messy. Clothes generally piled about, doesn't looked like it's been dusted in a long while and the mirrors are always a bit foggy with grime. (Personal gripe here but I also always hate stores with poor dressing room lighting and this place tends to be rather dimly lit) Over all, it's a cheap fashion forward store with inexpensive cloth made from lower grade materials but if it's trendy one season wear clothes you want this is as good a place as...

Today, after not being in the Bayshore Mall H&M for a while (I stopped shopping there for the reason I am about to mention), I went shopping there. Unfortunately, I got watched like I was going to steal something, racial profiling I believe it’s called; this has happened to me more than once at this store at Bayshore Mall. The (white) Sales Associate hovered around me the whole time acting like they were fixing something on the rack in front of and next to me; the Sales Associates of color never assume I am going to steal, they just let me shop in peace. Yes, I bought clothing like I always do when shopping there but I think I will stop shopping there for a while again. Dealing with this racial profiling in this location...

I usually have good experiences at H&M but my most recent purchase today change my perspective. I came to this location with my daughter to find a specific outfit. As I’m shopping I notice an associate watching our every move. No matter where we went she would turn her body towards us and stare. It was so bad to the point it made me VERY UNCOMFORTABLE! Every other associate was very friendly but that particular girl. Definitely changing locations to...