The worst part about this place is when you go in they make you feel excited about getting a new floor only to take a week longer then they say just to come up with an outrageous price on thier estimates. Poor customer service and they make you feel like you are the little man in the room. Wouldn't recommend anyone to go here unless you want to be ripped off. On top of this there is a review from over 3 years ago stating that someone had the exact same experience as I did and with the same exact salesman. You would think after several bad reviews you would step up your game. 3 years later and still serving the same poor customer service. Im not the only one who has been put thru these ropes. Completely unprofessional to...
Read moreTerrible Post Sales Service - have wood flooring that was purchased through David at Carpet One in 2014. Floors are coming unglued and buckling, as well as gaps, so I contacted David who said he would check on availability of the flooring, as well as send list of installers to contact to fix the issues. Neither on has happened in past two and half weeks. Left a follow up voicemail and received no response. We will be doing a remodel including flooring work, and you can bet it won't be...
Read moreI purchased Hunter-Douglas blinds from Carpet One in Glenwood Springs, CO in December 2016. My experience was excellent. The consultation process was smooth and Chrissy at Carpet One arrived at my home on time, and was extremely helpful and pleasant to work with. Chrissy gave me a quote for two options of the blinds I was considering which was helpful in making my decision. The ordering time was quick, and the installation was excellent. I would recommend Carpet One in Glenwood Springs...
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