My wife and I went in the Under Armour store in the Tanger Outlet in Gonzales, LA, after visiting servers others on our shopping spree. This was a horrible experience, as the manager belittled me at the register after me asking if all the sales discounts were applied, as there was a sale going on. She replied to me saying that I need to learn how to read, and that I know it’s hard to have to read but all the signs are there. She kept repeating herself, counting our items, saying everything is there and accounted for and it’s not her fault we can’t read. I did not catch her name, and the money wasn’t the issue of everything was rung up right. I told the cashier that I didn’t like her attitude, so I peacefully left. The manager needs to learn how to talk to people, or perhaps needs to take management and communication classes. I was not rude, nor asking for nothing but...
Read moreAs soon as you enter the store, you are greeted with employees telling everyone that it's 60% off in the store. When i asked in reply if it's the entire store. Reply back to me was 60% off is only in the clearance section. It's wrong to mislead customers walking in like that. The prices with discounted signs everywhere at 40% off is very misleading. Everything is regular price regardless of sale, discounts, and etc. I asked where the section for the compression heatgear shirts were at. 2 employees told me they no longer carry that and it's in clearance because they're no longer carrying it. That was false. I found the section right behind the counter on the racks which i was looking for and I'm glad i found it. That was the main reason why i came here. Please train...
Read moreAt approximately 2:30pm today my wife attempted to exchange a jacket and a shirt at the Gonzales Louisiana location for a larger size. The guy who identified himself as the manager refused. He said the jacket had glitter on it. The really small
amount of glitter came from gift bag. He also refused to identify himself. He's a black male average height with an alfro hair style. No way he should not want to identify himself, if what he was doing is in line with policy. It wasn't a return, it was an exchange. This guy has cost the company customers, I will not be shopping at that store and I will tell all my golfing buddies to not to shop there. I will be contacting the...
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