If you’re looking for a jewelry store, let me introduce you to a true hidden gem—Dave’s in Granbury. Now, I’ll admit, I haven’t spent a lot of time in jewelry stores over the years, but when I do, I expect great service, knowledgeable staff, and a welcoming atmosphere. And Dave’s delivers all that and then some!
Granbury isn’t exactly overflowing with jewelry stores, which is why I feel incredibly lucky to have found one as exceptional as Dave’s. From the moment I walked in, I was treated with kindness, expertise, and the kind of customer service that makes everything sparkle just a little bit brighter. I even watched Dave interact with other customers, and it’s clear—this guy loves what he does, and it shows.
So, a huge thank you to Dave and his team! I guess I’ll just have to find another excuse to buy more jewelry—if only to experience that top-notch service and friendly smile again.
Highly recommend...
   Read moreI can't begin to express what a great buying experience I had with Dave and Sandy while designing a very special ring for my fiance'. They were not only super pleasant, but extremely knowledgeable with a strong desire to meet/exceed my expectations. Dave sent pictures of a design I had described to him during my first visit and subsequently designed the exact ring I had envisioned. I was kept informed of the progress during each step.
Not only was the customer service a great experience, Dave and Sandy really cared about my special requests and at no time did they try to "upsell" me. As a matter of fact, Dave suggested ways to manage the associated costs.
I highly recommend Dave's Jewelry and Diamond Exchange to anyone looking for quality items and excellent customer service. I am now a...
   Read moreJust wow. We are new to Granbury and really like supporting hometown business. I happened in with a few watches needing batteries but one needed a bit of repair. From the second I walked in it was like being in a friend's house (one that really likes you!). Every part was top notch...Dave took time to explain things and help get everything I needed to get my favorite watch back on my wrist. The collections in store are beautiful, as well, and we are looking forward to supporting this store in the future. Thank you, Dave, for your kindness and genuine care! See you...
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