Batteries Plus — Local services in Grand Forks

I hardly drive my truck. Roughly 5,000 miles a year

I Bought an oversized battery exactly a year ago. Parked my truck for a few days last month (like I do every week) and I went out to start it, battery is dead. It was -40 out, so no surprise. So I brought it in to warm up and charge it. Now it hardly holds a charge and is really slow to start my truck.

Fast forward to today. I bring it in to get replaced because it's a 36 month free replacement, that's why I bought it, I wanted a bigger battery and a good warranty. Of course though, there are stipulations that I was unaware of, how convenient! If the battery freezes it voids the warranty. So because I suggested it couldve froze BECAUSE it was so cold and the battery was weak, I can't use the warranty.

That's what I get for shelling out 150 for a battery that can't even make it a year with hardly any use, not to mention I periodically charged it throughout the year to keep it in good shape. what a joke! I'm so frustrated. I didn't want to snap at the guy behind the counter so I left, he knew I was pissed and remained nice, I appreciate that.

I also appreciate him not suggesting my truck caused the battery to go dead, because I've never had an issue with any other battery, even cheap 75 dollar ones.

What's funny is I didn't get a warranty pamphlet when I bought it, to tell me what voids my warranty.

on the website, my specific battery says IN BOLD LETTERS 36 month free replacement, but also doesn't have listed anything that voids warranties.

Even in the warranty section of the website, just a generic statement that says some products offer warranties that are specific to the product. So If I don't verbally ask specifically what voids my warranty, I wouldn't know. I didn't know. If I did, I wouldn't be upset.

Next time ill keep my mouth shut instead of trying to be helpful because all it did was bite me in the ass. I could've said nothing at all, slammed it on the counter and say it doesn't work and gotten a free replacement.

Basically, I paid them for a piece of plastic paperweight to sit in my truck for 12 months....

My experience at batteries Plus is always good. The only thing on line-i do not like your web-site. Hard to find the bat. you want-even with the bat. no. I think you need to update your web-site to make it much easier. If you know the no. you should punch it in & the bat. shows up. Instead of hoping thru hoops to get what you want. I want to make a comment about your Duracell bat, I've bought many ^ good luck with all. The last one i-17-2017. I had a small short in my pickup & fixed it thinking it was ok. We were gone over the weekend when it was so cold. Tried to start it Mon,dead,I guess there was a short yet. Battery froze completely I thought junk but I took the battery in the house& warmed it up slow. When warm-put on slow charger. Took chg. right away. Chg. 24hrs. Took full chg. Put in pickup last night-left it till morning. This morning 18- zero & did not plug pickup in. Started up Right now. Just unbelievable. I have never seen a bat. take chg after being totally froze. I have had a car since a freshmen in high school & now 72. I would recommend these batteries to anyone-because I think there...

I needed to change out my battery in my phone, and Best Buy wouldn’t do it since my phone had 2 problems with it. According to them, their policy is to not touch phones with multiple issues, in my case a bad battery and speaker.

I saw good reviews for Batteries Plus and decided to give them a try. Buying the battery and getting my phone back quickly made it seem like a good experience. Then I got home and took a good look at my phone.

There is damage where one of the screws is by my charging port, both around the screw and scratches going toward the back glass of my phone. Then I took a look at my screen and saw scratches and fingerprints. These weren’t on the protector but UNDER on my phone screen!

I had to buy another screen protector and when I went to install it, I saw just how much damage there is on my phone screen. There are multiple scratches and blemishes all over my screen. Why was my screen protector removed while changing the battery?? There is no reason for that to happen. Attached are pictures and a video to show all of the damage. Do NOT go here...