Rock 30 Games — Local services in Grand Forks

I started this review allowing a maximum of only three stars due to the terrible customer service, of the remaining stars I deduct one for each product I buy that does not meet the quality standards I need due to prior mentioned customer service.

Decent products, awful employees. If you are a long term competitive player of any game and need the hardware you purchase to meet high standards, I highly recommend avoiding talking to the overweight bloke with very long brown hair and brown eyes (apologies for the crude description, I didn't get a name, 'JL' are his initials on the receipt). During my visit I expressed my concerns with the various defects in Nintendo GameCube controllers and I was responded to with nothing but lies and uninformed "reasons" that he understands why the controllers have issues, which clearly demonstrated he did not know what he was talking about. He refused to acknowledge he does not know everything on planet Earth and decided to argue with me instead of trying to help. He also claimed to play the game and go the events in Grand Forks, yet while I attend all Grand Forks events I have never seen his face at a single one.

I asked if I could test the controller with my own Melee setup that I happened to have due to being traveling home from an event with the game. This would take no time out of his day, as the store was far from busy, but I was only given lazy excuses as to why he wouldn't let me test the product such as, "We've tested it already." and "Then we would have to let everyone." (because everyone hauls around full Melee setups apparently?) I'm sorry, but the combination of lies and false information about the controllers and the competitive scene around my game has already assured me that whatever tests you have performed do not include the dash-back consistency information I need about the controllers.

Of the two controllers I purchased, only one is acceptable for competitive play, the other must be returned. This is about what I expected due to the randomness of these controllers' quality from the factory, but could have been easily avoided in the first place with...

These guys are awesome! I don't know names obviously, but they're the best! I think they swap out batteries in game boy carts, because I have a copy of Pokémon Emerald that I've had since it came out back in 2005. On this one I get the following message: the internal battery has run dry. The game can be played. However clock based events will no longer occur. I was expecting something similar when I got Pokémon ruby a while back, but nope! I don't get that one ruby. So I'm thinking they change a game carts battery before selling the game. And if they do, awesome! I was also able to get Pokémon gold replaced after my old copy and game boy color console was stolen from our vehicle a year ago. Keep up the great work guys! Did I mention that a lot of the GBA, GB etc are one heck of a lot cheaper than when you could buy the same titles at the likes of Best Buy or Walmart all those years ago when the game boy color and advanced games all those years ago? They're doing an awesome job at helping me rebuild my game boy collection....

In many ways it's not any worse than Gamestop I suppose, but the prices weren't that good. Many of the used games had chewed up cases with the price not adjusted at all to reflect that. Staff were grumpy and unpleasant and when I bought a couple of empty blu ray cases for a dollar each to go with the loose games I bought, those weren't in particularly great shape either.

3 stars cause they did have a pretty decent selection, and the experience wasn't horrible. But I've been to much better game stores and even despite how disappointed I always manage to feel after leaving a Gamestop I do consider that to be a more comfortable...