Rainbow Shops — Local services in Grand Prairie

Today at 4:30pm July 24 the lady that working the shift was terrible customer my friend wanted to use the dressing room but advised us wasn’t available we politely said okay went own about our business I was having a personal conversation with the person I was shopping with she chimed in from on the other side of the store we didn’t even acknowledge my friend tried to try the outfit on on top of her clothes the lady scream you can try on anything at this store it’s Covid . We respectfully didn’t respond and she stopped trying to put the clothes on. We walked to the cash register she checked me out first ask her for her name she said she didn’t have to tell me anything I said that’s fine she continued to explain when no one asked her why she was the rudest individual. You would’ve thought we cursed her out honestly you would’ve thought she knew us . I honestly wish i would’ve cursed I regret it was that bad . I guess she didn’t like we were so appalled and giggling she refused our service for absolutely NO REASON. I will not only be leaving a review I will continue to escalate until this...

I came in to get clothes for work. I wanted to split the payment, and I told the lady at the register I wanted to put $20 on the 1st card. And the rest ($17.84) on another. I told the lady TWICE that the screen was saying 37.84. She kept telling me to put the card in. I told her the screen was NOT saying $20, she said go ahead and stick the card in and it would only take $20. I stuck it in and told her it didn’t reflect, she said “it’ll only take $20.” I go ahead and do it and it took the total amount! Then she hands me the receipt as if nothing is wrong and says, “it took the whole amount.” I’m like what? I told you I wanted to split the payment. She then says, oh it doesn’t let us do that. I TOLD her 3x I wanted to split the payment before hand! She does NOT KNOW what she’s doing! Short heavier set oriental lady with glasses! She...

THIEVES. I’m a regular customer and I came to return an outfit. I was told that I could return it within 7 days and I’d receive a refund. In the front of the store the sign says I’d be refunded in cash. Because I had Apple Pay, she would only allow me to take store credit? Though their policy said the refund would be in cash. Photo attached. Why steal from customers who support you???

I don’t even like making refunds but when a store doesn’t even allow you to try on clothes either, what can you do? Super disappointed. Please don’t waste your money here unless you’re desperate and need something last minute.

Also, management needs to hire nicer associates who actually want to be at work. The grandma in the front is rude and doesn’t want...