Old Time Watch & Clock Shop — Local services in Grants Pass

I brought in my deceased fathers watches in May to have them cleaned and usable for my wedding in November. I was promised them within a few months. Fast forward to a week before my wedding in November. I was able to get one of them after insisting that the owner deliver. Even then my fiancée was forced to wait an hour while he finished it up. The day before the wedding the second hand falls off that watch.

The second watch was to be done by the end of November according to a very lenient agreement on my part. Dec 2nd, I picked up my second watch in pieces. Apparently there was a very hard piece to find to repair this watch. Should have been started and done months ago, not an excuse.

7 months, $150 dollars, one watch still in pieces, both not working, and I still need to find another watch person.

I haven't ever published a negative review, but this time it needs to be done. The lack of professionalism...

Horrible watch service... I chose to go to the professionals and support the small community business instead of our local box stores...Bad idea!...I took my womens Bulova watch in for a simple battery change and when I went back to pick up the owner states he broke the face crystal. He assured me he would replace it and fix it ASAP..Well, its a month later and no word. I have been in to the shop three times only for him to never be there. I've been more than patient including paying for the battery. It's just a shame small business owners don't understand this type of customer service is what forces consumers to larger retailers. Still waiting for my watch in Grants Pass. P.S This is a combined business with coin and jewelry and they are amazing and...

I needed new batteries for 2 watches, and here the price was right and they had me in and out within 15 minutes! They do repairs on any kind of watch or clock, and have some beautiful jewelry for sale as well! Update: I returned looking to have a watchband repaired, and was totally ignored for a full 15 minutes while the owner proselytized to the poor girl at the counter. It looked like he was going to be a while, forcing her to learn the rosaries while deciding if he was going to donate to whatever it was she was asking for. She wasn't even a customer! I finally had to just walk out. Won't...