Red Star Vapor & Smoke — Local services in Greeley

Edit: update October 2025 - seeing that this store is under new ownership, I will retract my previous review and update to three stars because I no longer frequent vape stores of any kind. I've had poor experiences with vapor core stores. Red Star is different in my experience.

I have gone to this store almost exclusively for the last three+ years since I started vaping. For a long time they were nice and actually helpful. I have referred quite a few people to go to this place because I touted them to be some of the best in the area. I always felt I got a fair deal, though buying from a supplier or manufacturer direct is always cheaper. I was in this store yesterday with a complaint about this mod that they sold me and recommended. I asked for something with a solid tank that won't leak my liquid all over my clothes. If this thing is angled anywhere but completely straight up and down, the top of the tank leaks. I've had it leak through my clothes, through my bed sheets, couchesetc. Went in and began telling my story to these folks. I eventually asked to speak to a manager since the two employees hands were somewhat tied in what could be done to help. In the middle of the day on a Monday they both sat there and told me that were no managers at the store. Seemed unlikely. I laughed a little bit in disbelief, because what store in this country operates without a manager present? A few minutes later some overweight guy came out of the back, claiming to be the assistant manager. I said great, there is a manager here (apparently he was off the clock). I began to speak with said, "manager" and was immediately faced with an argument about how I was somehow harassing his employees. He postured up to me, as though he was going to try and fight me and then called the cops on me, as though I was somehow in the wrong. For starters, I have done nothing but support this business, and over the last few years, have given that business thousands of dollars of hard earned money, for essentially what could be made by the gallon for about the same cost as a single 100ml bottle of their liquid. It made no difference, I preferred to help support a local business and the people who work there. I have been lied to, deceived, and needless to say I will never support another vapor core in my life. It's a dirty way to do business; scam a very loyal customer with a terrible mod/tank setup, tell them they're a problem when trying to get my stuff fixed and the error corrected, and then I have a manager who acted like he was still in high school and not running a business. I didn't ask for a refund, didn't ask to buy anything, just needed the tank fixed or swapped or something for one that wouldn't leak all over my clothes. To reiterate, I was told by one of the very same employees in there yesterday that there are swappable parts to this mod. There aren't. The manufacturer doesn't even make replacements. I was also told the tank I would be getting has a 5ml capacity. I said, "really? This tank looks to be about half the size of my tfv12." Well, it was. It's actually a 3.5ml and not a 5ml, and the company doesn't even make a straight tube in a 5ml size. They make a 3.5, 5.0 bubble that you can only get online, 5.5 and 8, which further proves this store is pushing products that they know nothing about. Had I known this was going to be such a problem, I would have just ordered the mod and tank I wanted and put up with the occasional leak, because at least with my old tfv12 it only leaked when the atomizer was about ready to be changed anyways or the threads got over tightened. For the record, it's the "Voopoo Too" with a "UFORCE" tank and it's terrible. Cheaply made, feels cheap, looks cheap. You can't actually swap parts on it, etc.. Really disappointed with the purchase, because for another 100 dollars I would have had a mod to last me the next two or so years, as my original G-Priv by Smok was preordered and...

Their house liquid is not being mixed probably. I have been into this store 3 times. The first, I was sold 100vg, no pg liquid. Within a few hours it was leaking through my tank and into my mouth. Unfortunately, I had left CO to visit family in TX so I had to go to a different shop to figure out the issue. The other vape shop replaced my tank and atomizer. Guess what...it was still leaking, so I threw out Vape Cores liquid and used another companies and it did not leak. My second trip into their store, I told them of the leaking situation and they made me more liquid this time 80/20, because "the other one wasn't burning in your tank" according to them. Guess what...after putting this new liquid in my tank, it leaked again!! Today, I came in to return their crappy liquid. They proceeded to blame everything else (tank, my job working outside even though my liquid and vape pen are kept in a temperature controlled case, the atomizer) instead of even looking at their liquid. Turns out, nothing is wrong except their liquid. Why do you have people working in your store that do not know how to mix your liquids? I don't know if this new stuff was mixed correctly or not. What I do know is that instead of believing your customer, you continuously blamed my new tank instead of accepting responsibility for your bad liquid. And that is why I wont be...

Overall vapor core is my go to vape shop. However I went in this week and the guy was great really friendly and helpful on finding a good salt juice for my novo but I also needed more pods so I bought some as well. When I got out to my car to change the pods I noticed the pods that he gave me were not the same as what I usually get turns out they were the mesh coils. Now this is where I’m bothered by this I went back in to ask him why they were different and he told me because they were mesh coils, I asked him if I could get the regular coils and he told me they were out. I then went on to ask if these coils would drain the battery life on my novo with high nicotine juice and he told me no, however my novo has been dying a lot quicker now. Another problem I ran into is the new mesh coil that I just put in no more than 3 days ago is already burnt my juice is brown and I’m getting really bad burnt hits!! Not only that my pod is leaking like crazy and I’m having to put more juice in since it’s leaking so much. I went and did some research and something I found on there that the guy should have told me is you’re NOT SUPPOSE TO USE HIGH NICOTINE JUICE IN THE MESH PODS. Waisted a good 40$ dollars on juice that’s leaking out of my pods like crazy and on pods that aren’t even meant to have high nicotine...