Silver Mine Subs — Restaurant in Greeley

Hoping to avoid Subway, I thought this might be a nice alternative. It feels like a less corporate Subway when you walk in, that was nice, although it gets crammed quickly when the start of the line is immediately in front of the door. The menu was confusing as their warm sandwiches were split awkwardly and looking for one I found online took a few minutes. I ordered the medium 8" Homesteak (essentially a Philly cheesesteak) in a spinach wrap with chips for a total of $15.28 and was disappointed. The sandwich was a little bigger than my hand, a small would be suitable for a child, and while I could sorta distinguish between the meat and the peppers, I couldn't taste onion and they fell flat after a couple seconds of chewing. I could tell there was cheese towards the bottom, but it was slight. The flavors were so gentle that the chips smacked my palette around! The sandwich desperately needed some customization to add more flavor, like lettuce, double cheese, and sauce, but I didn't feel like I was able to make those additions when I ordered. I would imagine you can, but it didn't feel like it and I didn't know the option was there when I ordered. I can't imagine what the price would have been to make the sandwich memorable! It's... Meh. I was hoping for more and will be...

My fiance and I have been ordering from the Silvermine Subs on 10th st in Greeley for the past year. If I wrote this review a year ago, or even six months ago I would have nothing but great things to say about the establishment. But for the past two months or so their customer service and attention to detail has gone extremely downhill. It's disappointing because we really love this local chain and enjoy their sandwiches. For the past two months whenever we order brownies or double the meat on our sandwiches or even ask to have bottled drinks included in our deliveries they have been consistently neglected the extra added costs. With our messed up deliveries for the past couple months, wasted money on added extras that are neglected, and spotty customer service I'm very saddened to say that we will probably not be returning to this establishment...

Disappointing. Food was just meh. Soggy. Forgot tomatoes on my sandwich. Told us when we walked in that he didn't put chips in the bag because he figured we could get them ourselves. I had no idea what chips everyone ordered. When we were pulling away we could see the worker eating by the hand washing sink which is not allowed from a food safety standpoint so I'm sure other food safety components are lacking. Consider removing the asking for a tip portion on your online order. This is a prime example of why I do not tip before picking my food up and eating it. I would have tipped this guy to forget parts of the order and not get our chips. Or maybe thats why we got poor service, because we didn't tip. Who knows! We will be sticking to Jimmy Johns, quality food and...