Tier 3 Automotive — Local services in Green Bay

I took my car to get exhaust work done, because I had a leak, and in the process I was told that it could be possible for some bolts to break, which wasn't a big deal, and did happen. So with that being done, they said the turbo had to come out, in order to extract the bolts, which I was also charged for, no big deal. Almost a week goes by, I pick up my car, and for one, the vehicle was dead. Was told that could have battery issues, some wiring issues that could cause drainage from the batter. Note, I've NEVER had any issues with a dead battery or once died on me. Car turns on and sounds horrible. Thought nothing of it. Drove off, and car ran sluggish. Turned around and came back, and the dude seemed annoyed from my complaint, and drove it, came back and said something my car not getting traction or traction control not activating, then said I could have a misfire in the engine. Why not look at those things before giving back my car? Guy told me to leave my car and they'd look into and replace the coil packs. Keep that in mind. I declined to leave my car for another few days. At this point, the car was not safe to drive or was street safe. I had a mechanical DRIVE out to me who lives TWO HOURS away, to do me the favor and check my car. He found a hose that was NOT connected to the intercooler. So with that being said, it was NOT a misfire. It did NOT need new coil packs, it had NOTHING to do with traction control. I was being lured Into spending more money being SCAMMED. Was told one thing and another. In reality. I didn't need their service. They just wanted my money. Why was the hose disconnect? I don't know. Was completely opposite side of where they where supposed to be working on. I truly believe they disconnected the tube or either forgot (if they did unplug it on purpose or forgot during the process) for my car to run sluggish and unsafe. My car currently runs perfectly fine, due to just one simple fix, vs what they where ASSUMING which could have been costly. They should have checked my car to see if it was running just how I took it in the first place, than just handing my keys with issues. That's my reasons why I'm giving a ONE star rating. I didn't deserve any of this. Shout out to my mechanic who drove two hours to find this...

A huge thank you to Tier 3 Automotive. I had been in Green Bay from Appleton, and my car just would not start. I had been freaking out worried about how I was going to get back home. I had called Tier 3 Automotive because they were super close. I spoke to Nick on the phone trying to explain that I believe I enable the anti theft and my car would not start. Nick had been super nice, didn't talk down to me or try to brush me off. We had figured out I had a dead battery. In my mind I was thinking I was going to call someone else to get my battery jumped as I was in a parking lot and had no jumper cables. Nick right away offer to send out a guy with Jumper pack to try to jump my car. Casey who had come to jump my car had been super professional and friendly the kind of guy I would trust with my grandma. The jump hadn't been working turns out the battery was completely dead, and the shop had been closing in that very moment we realized I need a new battery. Nick, Casey, and another one of their coworkers instead of punching out and going home. Sold me a battery at a great price, and installed it into my car for me. I just can't thank the guys enough at Tier 3 auto. I myself work in customer service, always pushing hard to make sure my customer is fully help. It just makes me so happy to meet other business who are also passionate about...

I recently bought a used car that was in need of a lot of work. The previous owner had lowered the suspension, install the wrong size tires, and improperly maintained the vehicle overall. I asked around though several social media groups, who people would recommend. Four out of five said they would recommend Tier 3. I am highly critical of other people's work and most often will do it myself to ensure things are done to my standards. I took a chance with Tier 3 and have absolutely no regrets. They exceeded my expectations and I couldn't be happier with the work performed. They also took the time to show me how to adjust the coilovers and tune the ride it to my comfort and likeing. They have earned my business and trust on any future work I should need done, and have earned the 5...