The Bakery — Restaurant in Green Bay

I ordered a cake for my children’s baptism and it did not go as planned. I went to pick up the cake and was informed the images I sent with the initial email would not open, yet no one reached out to me. They “went off memory” of what I showed them when I initially went in to order. I also requested my children’s names be written on the cake and upon pickup, nothing was written on the cake at all. I was informed at pickup they had “leftover frosting if I wanted them to write something on it.” I stood there staring at the atrocious cake and realized adding my children’s names wouldn’t make the cake look any better. I felt as though this cake was completed last minute and just thrown together. I was truly disappointed with the outcome, but agreed to take it at pickup as I only had 2 hours prior to needing the cake for the celebration. Attached is what I originally showed the owner that she “went off of in her memory” and what the cake looked like upon pickup. While I did request more color and a rosary and cross versus the bear and blocks, this was not at all what I had envisioned. My husband and I scraped the frosting off and redid it ourselves with a much more esthetically...

Ordered a lemon meringue pie for my birthday. There was barely any meringue and what there was it was nearly burned as you can see in the photo on the right. I paid for it anyway and left. I then picked up another pie from another bakery and as you can see in the photo there is quite a difference in the two. I called the bakery and said how disappointed I was and I probably should have not accepted the pie. The response I got was thank you for letting us know. Also they had the front door open and no screen door on the entrance. There were flies on the baked goods that were in the open and not covered. Very disappointed-won’t go back. I tried to give the pie from The Bakery away and no...

This is the WORST bakery. I ordered a simple cake for a baptism and gave her the picture and design I wanted on the cake and when I picked up the cake, It was absolutely not what I asked for. The lady said "sorry I lost the picture you gave me so I just went by memory" My 3 year old who was being baptized could've done a much better job... It was So bad that we ended up scraping all other frosting off and put store bought frosting and sprinkles and made a much better looking cake. If your going to change the design completely, you should at least let the customer know before the day of pickup. I would have your pet bake a cake for you before I would...