GameStop — Local services in Greensboro

They were really nice! Until they used the buy 2 get 1 free for pre-owned games against us. We brought up 2 5$ games and Steven told us about the deal if we signed up for pro. I understand that it's extra to sign up, the problem was after we got our third game, which was more expensive but what SUPPOSED to be free. Instead, they counted the price for the most expensive ones, and made the CHEAPEST game free, essentially no longer making it a deal at all. Not the worse thing that could happen, but pretty frustrating

EDIT: We learned that it's actually gamestops policy to make the cheapest game free, which sucks. We just weren't told that so we blamed the cashier. Not his fault, but he should have told us or we wouldn't have gotten the more...

Last year for Christmas I bought my son a ps4 and the protection plan to go along with it. I told the short sale lady with blonde that my son was kinda clumsy and i was skeptical about buying a game system for him because of that very reason( 7 year old). She told me to buy the protection plan and it would cover things of that nature. Me not recognizing some just trying to up sell services, purchased it. 3 days after the manufacturer's warranty expired the hdmi port got messed up on the ps4. Brought it back to the bridford parkway store and the same lady told me they cover everything except that. Waste of money and lesson learned. gamestop's protection plan isn't worth spending your hard earned money on. Now my son is left with a...

Looking for the Riftbound card game and a good friend was able to purchase packs from them on Friday 10/31, but when I went was told that all available product was preordered and they had none left. Preorder policy dictates that product be released after 48 hours so when I went in today 11/4 hoping to get product the employees refused to release preorders for purchase even though they were in stock. This used to be my go to GameStop, but I cancelled my preorders today and will be taking my business to a different location. Sadly, it seems that most of the employees are holding product for 'favorite' customers or themselves. What other reason would there be for not selling product as they do not work...