Polo Ralph Lauren Factory Store — Local services in Gretna

Will never go here again. I had been shopping sales here since they have opened usually very positive. Evidently a new management team took over. I wanted to exchange a pair of pants I did not have a receipt. As I stated I shop here a lot so I receive their emails which saves the receipts in their system. A man Robert told me I could not return my items without a receipt a sales associate explained the receipt is in the system. He then snapped at her she seemed very embarrassed. She apologized for him explained it was new management and suggested I call their corporate office which I intend to do. I also want to add the store was...

Tried to visit the store. There was nothing on the door about requiring a mask, so I didnt wear one. I was asked to wear a mask, while half the store didnt have one and my GF wasnt asked to. I dont care if you require it, but to pick and chose who should wear one? That makes zero sense. Before you assume I'm not vaccinated, that question wasnt asked. I will always avoid any Polo Ralph Lauren store...

Been in here many times in search of a good deal. I have to say if you coming here with that same thought you will probably leave dissatisfied! Not to mention I have found it hard to get any help any here when you do find something that you might want to buy. I almost feel like the staff feels they are better than their customers who are...