Maison Marcelle Boutique — Local services in Haddonfield

I recently visited Maison Marcelle and, regrettably, left feeling quite disappointed. While there were a few good items scattered throughout the shop, there really wasn’t much that stood out. The merchandise overall was unimpressive—mostly standard pieces that lacked distinction, despite being presented as unique finds from Paris. The owner repeatedly referenced a recent trip to Paris, but the delivery felt more self-important than sincere. What was most striking, however, was the owner's demeanor. Interactions came across as cold and dismissive. Her repeated attempts to sprinkle in French phrases—“Bonjour,” “Merci beaucoup,” “Très chic,” “Oh là là”—but the effect was more cringeworthy than charming. Spoken with little effort to pronounce them correctly, the phrases felt performative and tone-deaf rather than a respectful nod to French culture. It bordered on parody and, for anyone even mildly familiar with the language, came off as inauthentic and even insulting. As someone who travels to Europe frequently and has years of experience in vintage fashion—along with a master’s degree in fashion history and textile design—I was taken aback by the condescending attitude. Afterward, I spoke with a few locals who weren’t surprised by my impression, which only reinforced my discomfort. I left the store feeling unwelcome—certainly not the kind of environment that invites a return. If you're looking for a place where you're genuinely appreciated, I’d recommend shopping elsewhere. REPLY TO YOUR RESPONSE: Fortunately, I'm surrounded by GREAT company—and when I'm not, I simply walk away, just like I did in your store. I barely browsed your shop! It was your negative energy that made us leave just as swiftly as we arrived. Your condescending attitude has been noted by your neighbors too. Maybe my asking for smaller sizes upset you? SECOND REPLY : Andrea Miller, your words reveal your true character—and they come across as a clear threat. THREATENING ONLINE has serious consequences; I hope you know that. I spoke to Ellen about your reaction to my review and your threats to contact her— We can agree on two things: Ellen is incredible, but, you wouldn't REALLY know that, would you? You claimed to know Ellen to intimidate me. SHE HAS NO IDEA WHO YOU ARE! Bold move—legally irrelevant, and factually false. MY style? I shop at top NYC boutiques like Joan Shepp and Kirna Zabete, and at Urban Zen, owned by the legendary fashion icon Donna Karan, with whom I personally shop. I also frequent La Belle Epoque Vintage in Nice and my designer friend Bela's atelier, where I’m always warmly welcomed.You don’t actually KNOW my style—and the truth is, I embrace MANY STYLES, from vintage to high fashion. I like variety, unlike your limited and narrow approach to style. Your comprehension of fashion is glaringly obvious—you clearly lack the insight & taste to understand it on any meaningful level.My closet is filled with vintage Chanel, Givenchy, Gucci, and Pucci, Donna Karan, plus both vintage and modern pieces by Gaultier, Dries Van Noten, Balmain, Dior, and custom designs from local and Italian friends.. I have every right to share my experience from my visit to your shop. If your reaction is defensive and hostile, it reveals more about how you handle feedback than about the review itself.. The change in your attitude when I asked for smaller sizes was noticeable, nastier than when we first walked in—that’s simply a fact, not body shaming. I have friends of all shapes, sizes, colors, religions, and identities. If you choose to interpret it otherwise, that’s your perspective, not my intention.Your attempt to retaliate in such a threatening manner only proves my point. Your attitude earned this review, not me. Threatening me + lying over a disagreement isn’t “the French way”—it’s YOUR way. I have many French friends, and nothing you’ve said comes close to what “the French way” really means. Thanks for the insight — it’s not every day someone offers such a personal glimpse into their...

I stopped by while visiting family in the area, and the experience was surprisingly unpleasant. The woman running the store—whether she’s the owner or manager, I’m not sure—was noticeably rude to me and my friends. From the moment we walked in, she gave off a pretentious attitude and didn’t acknowledge us beyond a glance. There was no greeting, no offer to assist, nothing—just a cold, judgmental energy, as if we didn’t fit her idea of the “right” clientele based on how we were dressed. Instead of engaging with us or asking if we needed help, she seemed more interested in casually dropping that she had just returned from France. Ironically, we were actually shopping for dresses for a wedding and had every intention of spending money—but the dismissive vibe was enough to make us walk out. Also worth noting: the influx of glowing five-star reviews seems a little too conveniently timed. If you scroll down a bit, older reviews paint a very different—and much more accurate—picture. Ours wasn’t an isolated experience. Several other reviewers have pointed out the same issues with her cold demeanor and unwelcoming attitude. Several other reviewers have pointed out the same issues with her cold demeanor and unwelcoming attitude. The recent five-star reviews don’t tell the whole story—scroll down or filter the reviews by rating, and you’ll see the lower-star feedback that paints a very different picture. It’s hard not to suspect she asked friends to post glowing reviews to push the negative ones out of sight. It all comes across as incredibly...

I have been a customer of this wonderful little boutique in Haddonfield for several years now. Andrea, the owner of the shop, is always a delight and makes shopping so much fun! Never have I been so impressed, though, as when I opened up Christmas gifts from my 11-year old this year and he told me they were from my favorite store, Maison Marcelle Boutique.

As my child is no longer of the age to visit the “secret shop” for presents at school, he decided to go shopping downtown for my gift and he knew right where to go. He had been in with me several times and Andrea has always welcomed him into her store with open arms, often giving him candy or some sort of treat while I shopped. When he came into the store alone to shop for me, Andrea immediately recognized him and began working within his small budget to find some special gifts. He was bursting with pride as I opened my presents on Christmas Day and couldn’t wait to tell me about his wonderful shopping experience with Andrea and how he managed to keep it all a surprise! It was truly a heartwarming story and it all speaks very highly of this business and the level of service offered to their wide range of clients. If you are looking for high-fashion and fun shopping experience where you are treated like a VIP no matter who you are, Maison Marcelle is the...