It was a very convenient store with it being open longer than other locations however the material condition of some instruments are a little less than satisfactory with some pieces missing to the acoustic electrics and some strings being degraded. Overall, the experience was very nice and the absolute deciding factor was the staff. Great staff. He helped me and worked with me as much as he could and I could see that and I am very grateful towards him. Perhaps give this guy a raise and add some instruments...
Read moreI came into the Yamaha store ready to purchase an upright Yamaha piano. I had $10,000 in cash to spend. While testing out the pianos, two male associates told me to stop playing and move to another piano because they were having a conversation on the couch. I was shocked by the lack of professionalism. I simply walked out and decided I would not spend my money somewhere that treats customers this way. Extremely rude and disappointing service. I will be taking my...
Read moreI was shopping for budget acoustic while I'm here in Guam for work. All my questions were answered and was allowed to try the instruments without issue. They had a Yamaha acoustic very reasonably priced and it sounded and felt great. I purchased on the spot. Excellent customer service! I'll definitely return! I...
Read more