Very poor customer service. We bought a phone with a plan on nov.2017 and the girl who sold it to us said you can unlock it after a month no need to charge it again, because we asked her specifically that we need this phone to use outside of US. But never happened!!! Even after 4 months again we went there and asked them to unlock it. There was another girl and said you can't unlock it and the other girl who sold it to you lied to you and you can't unlock it unless you charge it for another 2months with a very BAD attitude!!! Her name was Noli...
Read moreI just went to the Metro PCS store to purchase a new phone and I had the best experience that I have ever had at a Metro PCS store!!! I wish I got the woman's name but she was a delight!!! She took her time....she transferred all of my info from my old phone to the new phone....she downloaded all of my apps.. I was incredibly happy and will continue to do all of my business at that location. The woman told me that she has been at that location for 8 years !! She has great customer service skills...don't let her go!!! My name...
Read moreIt was busy and the girl who helped me out was the only one working but she handled everything fast as it could be. When boost tried giving me a hard time for 20 minutes for switching she called them from the landline and made moves!!! Free phone nd unlimited plans with Amazon Prime .. Can't beat it, glad I made the switch and glad I...
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