We had terrible experience with Alba Kitchen and would not recommend it to anyone. Stay away from the place to save time money and aggravation. To make a long story short, I ordered kitchen and a few living room cabinets in February of 2021. First issue was that Alba does not provide installation services to the kitchen cabinets they sell, but we decided to move forward with the order. We paid 50% deposit, and also paid extra for an "in house" delivery, which was printed directly on the invoice. upon arrival, delivery people refused to bring the order upstairs, and only after a lengthy conversation with a store manager company did me a huge "favor" and brought it up (for the service they offered and charged to begin with). Actual delivery guys did a good job and earned a good tip. Cabinet specifications are NOT marked on the invoice, and neither cabinets/boxes are marked upon delivery. You need to pay the balance of the invoice upon cabinets delivery, but you have no idea whether you got all items delivered. During the installation it was discovered that two cabinets were of a wrong size, and whole kitchen would not fit into the installation area. Mistake was made during measuring process, and person in charge of the order failed to update the designs, a few parts were also missing, and one cabinet arrived damaged. It took enormous amount of time between calls and emails to resolve the issue. It took about month and a half to get all missing parts and get the kitchen installed. Installation did not go smooth either, recommended installer agreed to one price (in the email, in writing) and then asked for additional $400. Installation itself was below average quality with tons of issues. The final product did not look even close to what is displayed in their showroom. Additionally delays created subsequent delays with countertop/backsplash installation and costed us an extra month in rent. Person in charge of designs did not even apologize for the created issue, and basically said that is happens sometimes and they will deal with it when they get to it, as they are busy with other customers. Essentially, since they already got your money, they are in no rush to fix any issues. Also make a note that they do accept check and credit cards, and if you do end up getting anything there, make sure to use a credit card (even with extra 3% charge), at least that will create some level of protection, as you won't get any funds back if paid via check. I rarely write any reviews, but this one certainly worth taking the time. If you value your time and money, consider...
Read moreAbsolutely thrilled with the experience I had with our kitchen designer, Umut, who also happens to be an exceptionally talented engineer. From the initial consultation to the final reveal, his expertise and meticulous attention to detail were evident in every step of the process.
First and foremost, Umut’s ability to seamlessly blend form and function was remarkable. He approached the project with a keen engineering mindset, ensuring every aspect of the design was not only aesthetically pleasing but also highly practical and efficient. The result is a kitchen that not only looks stunning but also works perfectly for our daily needs.
His design ideas were innovative and creative, taking into account our preferences and lifestyle. He listened carefully to our vision and transformed it into a reality that exceeded our expectations. The use of space, the selection of materials, and the overall layout were thoughtfully planned, resulting in a kitchen that feels spacious, modern, and inviting.
Throughout the project, his professionalism and communication were top-notch. He kept us informed at every stage, explaining the technical aspects in a way that was easy to understand. This transparency and dedication to ensuring we were comfortable with each decision made the entire process smooth and enjoyable.
Moreover, his engineering background was a tremendous asset. He was able to troubleshoot potential issues before they arose, providing solutions that were both innovative and effective. This proactive approach saved us time, money, and stress, and we always felt confident that our project was in the best hands.
The final result is a kitchen that is not only beautiful but also a joy to use. The quality of the craftsmanship is evident in every detail, and it’s clear that he takes immense pride in his work. Our new kitchen has truly transformed our home, becoming a central hub for family gatherings and culinary creativity.
I wholeheartedly recommend Umut and Alba Kitchen to anyone looking to create their dream kitchen. Umut’s unique combination of design flair and engineering expertise sets him apart from the rest, and I couldn’t be happier with the outcome. Five stars...
Read moreExcellent Quality and Service from Alba Kitchen and Bath I recently had the pleasure of working with them for cabinet remodel, and I am thrilled with the results! From start to finish, the experience was exceptional, and I highly recommend their services.
First and foremost, the quality of the cabinets is outstanding. The craftsmanship is top-notch, with solid wood construction and a flawless finish. The cabinets are not only beautiful, but also durable and functional, providing ample storage space and enhancing the overall aesthetics of my kitchen.
The design options offered by Alba Kitchen and Bath are also impressive. They have a wide range of styles, finishes, and hardware options to choose from, allowing me to customize my cabinets to perfectly match my vision for my kitchen. The design team was patient and attentive, helping me make informed decisions and providing expert advice throughout the process.
The customer service I received from Alba Kitchen and Bath was exceptional. From the initial consultation to the final installation, the team was responsive, professional, and attentive to every detail. They promptly answered all my inquiries, provided regular updates on the progress of my project, and ensured that the installation was completed on time and with precision.
Moreover, the installation process was smooth and hassle-free. The installers were skilled and experienced, and they paid meticulous attention to every detail to ensure a perfect fit and finish. They also cleaned up after themselves, leaving my home clean and tidy after the installation was completed.
I am thrilled with my new kitchen cabinets from Alba Kitchen and Bath. The quality, design options, and outstanding customer service exceeded my expectations. I highly recommend them to anyone in need of high-quality kitchen cabinets for their home renovation project.
Rating: 5 stars
In conclusion, I had a fantastic experience with Alba Kitchen and Bath. Their excellent quality, wide range of design options, and exceptional customer service make them a top-notch choice for kitchen cabinets. I am extremely satisfied with the end result and would not hesitate to recommend...
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