Update ** KoaWood Ranch has refunded me for the KOA WOOD AND SILVER ALL HONU bracelet that was lost due to the defect. They have also provided a shipping label to exchange the additional KOA WOOD AND SILVER ALL HONU BRACELET that I purchased with the defect and the KOA AND STAINLESS STEEL MENS BRACELET that broke. I am very satisfied and appreciate their professionalism.
I spent over $400 here and regret it. I researched this business and saw that it benefits a conservation program. So, I thought the gifts would be more meaningful. I bought my daughter a KOA WOOD AND SILVER ALL HONU BRACELET and because the round toggle clasps did not hold together as they should it fell off and she lost it. So, before we left Hawaii I bought her one more and ended up having to order a different type of clasp from Amazon. Which shouldn’t be necessary being the bracelets were $129. I bought my son the KOA AND STAINLESS STEEL MENS BRACELET and once we got home from vacation one of the links broke. I also bought myself the DOLPHIN STERLING SILVER KOA INLAY EARRINGS. I haven’t worn them yet but when I do if they break or I have any issues with them I will be sure to update my review. I’m really disappointed with the quality of the jewelry I purchased. If it didn’t take a 9 hour flight to return...
Read moreThis is one of the coolest stores I made purchases from while vacationing in Hawaii. I bought a card wallet with the wood from the Koa Forest attached to it. This is where their customer service comes in. I had loose and had lost some of the screws before getting home. All I did was email Craig Villarrubia at Koawood ranch and he went out of his way to make it right. Can’t say enough. Big thanks Craig. I’m now back to using it and every time I pull it out, I’m reminded of the awesome trip we took to the great...
Read moreI purchased their koa wood and resin cellphone case online and the process was painless and expedient. It arrived on time and well packaged.
I have had many cases in my life and this is by far my favorite. This case is both functional and a work of art. The craftsmanship is spot on, and I love the choice of koa and resin. Now I just need to wait and see how long this case protects my phone and still looks good.
If I’m ever on the Big Island I will have to stop in and...
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