O'Reilly Auto Parts — Local services in Heber

I will never go to another auto parts store ever again. I have ALWAYS been impressed with O’Reilly, their excellent customer service and especially since I’m a woman who frequently walks into an auto parts store, I’ve never felt demeaned or mistreated because of my gender.

The last time I walked in, the manager Matt was able to help us out SO MUCH. We had a problem with our rotars and he was very accommodating, helpful and knowledgeable. His machine to level my rotars was broken so he helped give us new ones for a VERY good price.

Even when I’ve come in to check the codes on my check engine light or buy stuff to change oil I’ve always had a good experience. Seriously O’Reillys, keep up the...

My check engine light came on so I stopped by to have the code read. My particular vehicle's light does not have the engine icon on it, but read's "Service Engine Soon" and the young man helping me was insistent that was not a check engine light, but an indication that I needed to go to the mechanic. I tried explaining that on this vehicle that was the check engine light and he shook his head at me and didn't think that the reader would give me the codes I needed because he'd never seen a check engine light like mine before. I did get the codes I needed, and he was mostly professional. Please make sure that your employees are familiar with the possibility that not all check engine lights...

6 Employees in this afternoon. I stood waiting for sometime, while the one and only employee at the counter, on the phone, was answering a question for a customer. I get that! But just behind the curtain are 4 employees, just standing and/or sitting there just chatting away. I asked if someone would mind helping me and I noted the facts as I saw them. There was no "Sorry, we didn't know you were there!" or any kind of customer recognition. The one guy who finally did come to the counter did so with contempt in his expression. O'Reilly, here in Heber City, is now last on my list of places to get...