Thought I posted this review a long while ago, but I guess that I never did. I'm amazed to see so many 5 star reviews with how horrible of an experience I had. I brought in a vacuum almost a year ago and I was told it would take 2 weeks and gave me an estimate price, I specified that I'm tight on funds and to call me if the estimated price goes up, not only did we have to wait months for our vacuum, but the price ended up being over $50 more than the estimate. (Without a call) Not to mention we called many times asking about the vacuum and every time we were told that we would get a call back soon. Those calls never happened. We did get called once being told our vacuum was ready to be picked up, but it wasn't and we had to wait another 3 weeks after. The workers seemed pleasant but this kind of service is inexcusable. My mother loves cleaning the house every day so we also needed a replacement vacuum but both loaner vacuums that we were given didn't work. Drove my mother crazy. Again this was last year, but our vacuum just broke again and it reminded me of this vacuum repair shop, which we will not...
Read moreVacuum Village has been my go to for 12 years to fix and repair my old vacuums but I literally have 3 vacuums in my house and none of them work anymore. My husband and I bought 2 different vacuums at large retailers in town and didn’t like either ended up taking them both back. Went to see the vacuum man of extreme knowledge yesterday and he was so kind and patient with both my husband and I. He demonstrated and explained all the features of both brands. We are so very happy with our new Sebo came right home to happy cleaning! Thank you Vacuum Village for not only solving our vacuum problems but for your excellent service! Buy local support our known and true...
Read moreFrom the moment I walked into Vacuum Villa, the owners set about making sure that I got the best service possible. They informed me of possible issues, the time it would take, and even have a vacuum loaner program to tide you over until your machine is up and running again. I feel so much better fixing what I have than thinking of just buying an inexpensive new machine. The cost may be the same, but my machine will last for many years to come as opposed to versions which need replacing so quickly- Been there, done that. Thanks for the...
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