Claire's — Local services in Hemet

Me and my wife took our 7 year old daughter to get her ears pierced,, I do have an issue with the employees at the store, my wife and I are over 40 and when our oldest child wanted her ears pierced we chose this store. The employee did one ear then my kid got scared to go through the pain a 2nd time. They let us know we could hold her still and get the 2nd ear piericed. We I'm not ok with that so now my daughter has a single ear pierced. I figured that's just the way it works, we have never done this before so we figured we would trust the employees.... After I have talked to some of my customers they informed me they could use both employees to do both ears at once,,, that was never offered and the other employee was not helping a customer or doing.much of anything... I guess my complaint is they should have offered choices, this is their job and they should know the job. Now when my daughter decides to do her 2nd ear I'll have to buy another eating even though I already bought two and they said now they can't use the 2nd earing we will need to purchase another when my daughter's ready.. that's fine and dandy but I wouldn't have to if they did thier jobs as if they care. I won't be taken my other daughter their if this is the way they treat you. They do have a nice store and a good selection not that I have a clue, I'm just a dad. The employees...

Hi I am writing this review today I’m a bodybuilder and a realtor I like to take my little girl to Claire’s but almost every time that I’ve been there we’ve never been greeted and there’s somebody always getting her ears pierced and nobody helping the other people that would like to purchase items for me not good business please if you guys can address this I think that it would make your business a lot better I also own two businesses myself and customer service is everything thank you so much and you guys...

I recently had the pleasure of being assisted by Isabel, the manager, at Claire’s, and I must say she provided exceptional service. She was friendly and approachable. Isabel went above and beyond to ensure I found exactly what I was looking for, and she was incredibly patient in answering all my questions. Her professionalism and attention to detail made my shopping experience smooth and enjoyable. I would highly recommend Isabel for her excellent customer service and dedication to making customers...