Hobby Lobby — Local services in Hermitage

Ii have gone here several times since they opened. Never had a problem. I went yesterday to get flowers and things for our church. Get to the check out and give the cashier our tax ID paperwork and a copy of the certificate as I have always done. Before she even tried checking the number has her supervisor (Kim) looking at and she starts stating ;"that it isn't for there because they only do a year at a time." I let her know that I have never had a problem before and said that's fine. I will just pay the taxes. Then she radios the manager as if the certificate isn't real. The manager and assistant manager come over. The manager says , "" did you try putting the number in?". No , she didn't. She was too busy writing on my personal document without permission, changing it to her liking. Long Long story short after several minutes of embarrassment and a bit of harassment from supervisor Kim, the manager Jenn had them put the number in and it went through just fine. As always. I won't be going back to Hermitage...

IMHO, Hobby Lobby is not really a fitting description of what is offered here. If decorating your house for the holidays is a “Hobby” then I would stand corrected. I’m not really upset that the store diversified from RC cars, train sets, science kits, etc. into a more broad appeal of goods. With Amazon cutting into a huge portion of those customers, they had to do something to survive. However I drove over an hour to get to one, and to my chagrin, I thought I walked into a Pier One store. Yeah they had a few car collectibles my friend was looking for, but no high end rc, trains, science kits. I get it, but perhaps a change in the name should be in the future. I actually bought a bright pink trash can for my bedroom, a novelty of sorts, so the store has a niche, just not a hobby store anymore....

Have made it a point to shop at any and every Hobby Lobby store in every city I lived in or visited. Introduced my family and friends to all their great merchandise. When my Mom was alive she bought their lamps, furnishings and alot of glassware. I was so excited to have the new store open closer to my community here in Farrell so that I now longer have to make the drive to Boardman or Niles. Having the store closer seems like I would have been there weekly, but, as with others, I think the allure of the 40% off coupon made me want to go and browse....so now that it is no longer offered I don't go as often as I used to. I looked forward to using the 40% off coupon and I know that I always purchased so much more than I intended on most shopping trips. I wish they would bring the...