Raspa Jewelers — Local services in Highland Park

My wedding band -- a family heirloom -- got stuck on my finger because I did not have it resized beforehand. I decided to go to Raspa Jewelers because I am inclined to trust family businesses, and because of the good reviews here. It is exactly because of that that it is so important for me to write a review.

Firstly, Sal immediately helped safely remove the band from my finger without asking for any sort of pay. This was a huge relief, as it allowed the ring to be removed in a way that it could be fixed unlike if I had needed to go to a hospital to have it cut off. He helped resize my finger, and then was able to fix it in such a way that it was impossible to tell that it was cut, resized, and fixed at all, other than a small personalization I requested. I was extremely impressed because not only is the band design complicated, but this involved adding and setting new stones. Fixed band is pictured! And the price was incredibly affordable, and matched the estimate for the amount of raw materials and labor it would take the fix given to me at the resizing.

All in all I could not be happier that I trusted Sal with my wedding band. He was professional, transparent, reassuring, and kind throughout the whole process. It only took a week for the band to be repaired and returned to me. The band had also been cleaned and was brighter than I'd ever seen it! If you're reading this review and considering using Raspa Jewelers for jewelry repair or resizing, I cannot recommend this business enough!!! And given the quality of work evident in the repair and resizing, I have no doubt that the jewelry available for sale here is of the...

My overall experience with Raspa Jewelers was quite poor. When I dropped off my earrings to have a new hook put on one of them, I felt the jeweler was unfriendly but just let that go. He told me they'd be ready by the middle of the following week. That was great, I thought. He didn't give me a price estimate or range or anything, though. The middle of the following week rolls around, and I never got a call. I assumed maybe there was a delay, but no call the entire week. The following week, still no call. I went in on Thursday and asked if they were ready. They were. I was turned off that I wasn't even called when they were finished. The woman there asked me how I was going to pay. I told her credit card only to find out she didn't know how to work the credit card. Thankfully, I had someone with me who had cash on him, otherwise, I wouldn't have been able to pay for the repair. Once I got my earrings home, I noticed that the one with the new hook had glue residue on it from where the new hook was glued on, and I could still see remnants of the old hook. Definitely a poor job and poor service. I will not be going back, and I do not recommend...

Sal is honest...a truly rare quality in the jewelry business! He is also wonderful to work with. I showed him a picture of an antique ring that my fiancée wanted, and after we explored catalogues and were unable to find it, he simply had it made! As for the cost of the jewels, he is upfront about the cost of the stone and his markup. It is refreshing to walk away from a transaction like this, know that you have purchased something unique, and feel good about the price. I hope he takes care of himself, eats well, and wears his seatbelt, because I intend to go to him for all my jewelry for the...