Eventful Designs (By Appointment Only) — Local services in Hinsdale

I rarely leave negative reviews, but I feel obligated to warn other couples about our experience with Eventful Designs.

We hired Christy for our wedding invitations with a budget of over $3,000, expecting professional service and a beautiful finished product. What we received was an absolute nightmare that has left us scrambling the night before our invitations needed to go out.

The invitations arrived completely unassembled. When I questioned this, I was informed there was a $400 assembly fee that was never mentioned or discussed during our consultations. Any professional vendor would have been crystal clear about this upfront rather than springing it on clients at delivery.

The belly bands we had discussed were also missing entirely. When I brought this up, I was told it was noted as "something discussed but not finalized." If there was any question about what was included in our order, that should have been clarified before production—not left for us to discover when it's too late.

We're mailing these invitations later than planned largely because Christy took an unusually long time to replicate a simple pattern, even though we provided her with an exact example of what we wanted. The back-and-forth added weeks to the process.

We're now forced to spend our evening doing the assembly work ourselves that we paid over $3,000 for. What was supposed to be a fun activity stuffing invitations has turned into a stressful project frantically completing work a professional was hired to do. Our invitations will now look homemade despite the premium price tag.

When I expressed how unacceptable this situation was, Christy offered a $250 refund. On an order over $3,000 where we're doing the assembly work ourselves with missing components? That's insulting. When I pushed back, she refused to offer more and suggested we could drive to her location to have her complete them—which doesn't work with our work schedules or mailing timeline.

Her final email essentially said "take it or leave it" and wished us well. No real accountability, no genuine effort to make this right. Just a complete lack of professionalism and customer service throughout the entire process.

We are now consulting with an attorney about our options given that we did not receive the complete services we paid for.

If you want clear, upfront communication about pricing and what's included, a vendor who follows through on commitments, professional service worthy of premium pricing, to actually receive a finished product, and less stress during wedding planning—look elsewhere. There are plenty of invitation designers who will treat you professionally and deliver what they promise. Eventful Designs is not one of them.

Save yourself thousands of dollars and countless hours of stress. We deeply regret choosing this vendor and wouldn't recommend...

100/10 Experience- Truly Exceptional!

I cannot say enough wonderful things about Eventful Designs! From the very first phone call, Christy went above and beyond. I originally reached out just to set up a quick appointment, but she spent nearly an hour on the phone with me, walking me through the entire invitation process, helping brainstorm tricky phrasing, and giving incredibly thoughtful guidance around timelines, especially since we were running a bit behind. Her calm reassurance that they could still make it happen gave me so much peace of mind.

When it came time for our in-person meeting, it couldn’t have been easier. The space is filled with stunning examples lining the walls and boxes full of additional samples Christy had pulled just for us. She walked us through all of our options with total clarity, and was extremely transparent about pricing throughout, so there were no surprises, just honest advice and creative insight.

We ended up with a design that we absolutely loved. It felt unique, elegant, and us. Christy and Allie even assembled the invitations, binding them with a beautiful ribbon in a style I had never seen before. It elevated the entire look and truly made the invites feel special. When it was time to pick them up, I was emotional at how perfectly they captured the tone and theme of our wedding. We were genuinely so proud to send them to our guests.

What really stood out was how much Christy and Allie cared. They took extra time on the phone and in person to answer every question and make sure every detail aligned with our vision. It didn’t feel like a transaction, it felt like a collaboration, with people who were just as invested in the final product as we were.

If you’re looking for wedding stationery that’s both beautiful and heartfelt, Eventful Designs is it. Their talent, warmth, and professionalism blew us away. I am so, so grateful for the experience and would recommend them without hesitation to anyone looking for custom stationery. Now we're on to the next project together- Wedding Menus, Programs,...

From the first day we met Kristy at the Hinsdale studio, we knew that we were in good hands.

Ashley (Kristy’s mom) has been in the business since 1992. Kristy and she have worked together for many years. They are both experienced and talented.

Kristy assisted with helping us to find the perfect invitation suite with every detail of design, color , font, and envelope liner carefully selected.

The finished product was gorgeous. It was delivered perfectly, and on time ( actually well ahead of schedule). Kristy offered many tips for postage, mailing and timelines.

From the gorgeous invitation we moved on to the “Day of items”. Kristy assisted with selecting fabulous cocktail napkins, in the perfect color and weight, escort cards, and matches for a table favor.

The logo that was created for the invitation carried through on these items as well.

Again font style, color and style were all carefully chosen. Delivery was again not only on time, but well ahead of schedule.

Every detail was perfect.

Wedding planning is filled with so many details and can often be incredibly busy, Eventful Designs made every aspect of their part, perfect.

We loved working with them and the finished products were beyond our expectations.

They have also assisted with thank you notes, working with one of the wedding photos. They were beautifully done.

Thank you...