I found Karat Jewelry Group when I was looking for a jeweler to check and verify a bridal set that I had recently purchased from a large online seller. Having a lab grown diamond was important to me, which is why I initially went online. Anton was so helpful in checking out the ring for me and confirmed that the ring I had purchased was well made. But he also mentioned that they could make me a similar ring with lab grown diamonds for a lower price. (I was within the window to return the ring to the online seller.) Mark designed and created the new set, and he did an incredible job! I got a higher quality and prettier center stone and upgraded the two bands to have diamonds 3/4 of the way around (the prior set went 1/2 way around). They also fit the ring perfectly for my finger. The new ring is better in every way, and I saved thousands of dollars over what the online seller charged. I also have the benefit of being able to get the ring serviced locally instead of having to ship it across the country for basic servicing. On top of it all, Mark and Anton were wonderful to work with - they kept me apprised throughout and made the process really enjoyable! I'm looking forward to working with them on future...
Read moreI have no words how unbelievable Karat has been. From their customer service, to their work. I walked into Karat Jewelers because when my fiance and I got engaged, he bought me a gorgeous pear shaped ring, but the band was too big and the band quality was poor (stones were falling out). The original jeweler in Los Angeles re-did my ring after the proposal, and when we went to Los Angeles to pick it up I was in shock how it came out. The jeweler set it way too high, it was too big in size, and the stones started falling out again a month later! That is when I came across Mark at Karat Jewelers. After we discussed what I wanted to accomplish, Mark assured me he would get it done and exactly what I want. Later that day, he sent me CAD drawings with two different under halo options. Once I chose which one I wanted, Mark made a mold for me to come in and try on, to make sure I was 1000% about it. I got my dream ring, and turn around time was FOUR days!!!!! Not only did they hit the nail on the head with my ring, but I recommended them to my manager and they redid her ring after she saw mine, and she was in tears at how beautiful hers turned out as well! I am a Karat Jeweler customer for life. Thank you Karat...
Read moreI'd read great things about Karat Jewelry Group and had seen examples of their custom work, so I reached out for a quote about three weeks ago for a custom setting for my sapphire. I was just asking for a quote, but Anton responded within two days with completed CADs! And printed the wax model the same day! He had no problems making a few adjustments per my requests, and he also offered to do hand engraving for the design I was thinking of, even though I had thought it would be simply cast from CAD. Terrific service already. On top of that, the quoted price was amazingly good for what I was asking for.
After I had approved the design, the ring was done within 5 days. From the time they received my stone in the mail, until I received the completed ring, was literally, 10 days. That's astounding turnaround time for a fully customized ring...with hand engraving. The incredibly fast turnaround time, high level of service, extremely competitive pricing, and gorgeous final product makes me a really happy customer indeed. Thank you to Anton and all the staff of Karat Jewelry Group for a great...
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