I’ve given this salon more chances than I should have, but unfortunately the experience continues to disappoint.
First, the pricing is all over the place — I’ve been charged different amounts for the same service by different staff, with no clear explanation. It leaves you feeling like you’re being taken advantage of, or like they just don’t know their own pricing.
Second, the quality is incredibly inconsistent. One nail technician was great, but the last two times were awful. The gel manicure chipped within hours — when it should last at least 10–14 days. Turns out they didn’t seal the edges properly, so of course it didn’t hold. I’m tired of going back for fixes or touch-ups after every visit. It’s a waste of time and money.
The manager is also rude and dismissive. I clearly asked (twice!) if they had time for a gel manicure, and was told yes — only to be blamed later for “asking for the wrong service.” Instead of acknowledging the mistake or miscommunication, she doubled down and made it seem like it was my fault.
I’ve also witnessed staff arguing with other customers — loudly, in front of everyone. There’s very little professionalism or care.
Unfortunately, this place just isn’t worth the frustration anymore. Plenty of better salons out there that respect your time,...
   Read moreI arrive right at the time of my appointment. But for the life of me I do not understand why this lady left me in the middle of my mani pedi to go start attending to a newly arriving customer. I waited patiently for 20mins thinking she just wanted to get them settled but she actually had abandoned me to start with a new customer. There was no other staff available to finish the job so I politely I asked their boss (who was about to start with a new customer) if she could just spend 2mins to clean me up so I could leave. They didnt finish the services I had gone in for. Left half done. I felt so humiliated n cried all the way home. This was my 4th visit n I am always polite n sweet to them so I do not understand why I was treated this way. I tip them $10-$15 each time in d past. I left no tip this time. Of course I will not return. Well if you are black like me - you may hv to rethink going here or be...
   Read moreI got a pedicure here and this is definitely the best pedicure in Hoboken!!! Alyssa massaged my legs with exfoliating lotion AND with a regular lotion. She also used hot rocks to massage me!! This was such a relaxing pedicure.
Also, it’s clean and huge in there which is great compared to most nail salons where you’re packed in!
I will add that I have never gotten any manicure here so I can’t speak to the quality of that. I do Gel X nails myself since I couldn’t find a good place around here but I’ve never tried it at tutti.
They have a rewards program where you can get points and when you reach 10 points it’s $10 off. I got a $60 specialty pedicure and I already have 3.9 points from it. Overall great...
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